Human-like bots are not humans: The weakness of sensory language for virtual streamers in livestream commerce

H Hu, F Ma - Journal of Retailing and Consumer Services, 2023 - Elsevier
In the last few years, virtual streamers (ie, digital characters with human-like appearances)
have been heavily utilized in the field of livestream commerce. This work examines how …

Can AI fully replace human designers? Matching effects between declared creator types and advertising appeals on tourists' visit intentions

M Song, H Chen, Y Wang, Y Duan - Journal of Destination Marketing & …, 2024 - Elsevier
Artificial intelligence (AI) offers digital tools that advertisers can use to create ads and
automate various advertising processes. It has reorganized and upgraded traditional …

Exploring the mechanism of live streaming e-commerce anchors' language appeals on users' purchase intention

E Ma, J Liu, K Li - Frontiers in Psychology, 2023 - frontiersin.org
Introduction Live streaming e-commerce is an important way for consumers to shop
nowadays. Anchors, as salesperson in live streaming e-commerce, greatly affect the sales of …

What makes you palpitate with excitement? The differentiation effect and mechanism of message appeal in tourism short videos

YT Tang, WQ Ruan, SN Zhang, X Li… - Journal of Travel …, 2024 - journals.sagepub.com
How destinations use tourism short videos to stand out in the fierce digital market is crucial.
Based on the “cognitive-affective-conative” theoretical model, this study investigates the …

How language arousal affects purchase intentions in online retailing? The role of virtual versus human influencers, language typicality, and trust

B Wang, Y Han, J Kandampully, X Lu - Journal of Retailing and Consumer …, 2025 - Elsevier
Despite the growing popularity of adopting various language strategies to boost business in
online retailing and livestreaming, the effectiveness of such strategies employed by different …

Emotional or rational? Effective ESG advertising messages for travel enterprises

M Choi, Y Choi - Journal of Travel & Tourism Marketing, 2024 - Taylor & Francis
This study investigates the effect of ESG advertising messages on consumer support for
ESG management in the context of travel enterprises by integrating persuasion theory and …

[PDF][PDF] Internet advertisements and Brand Equity amongst user-generated content and purchase intention

J Al-Gasawneh, M Alsoud, A Alsokkar, L Warrad… - Migration …, 2023 - researchgate.net
The current study looked at the effects of user-generated content (UGC) on brand equity,
brand equity on customer purchase intention, the mediating role of brand equity between …

Tourist subsequent responses to promotion framing

J Ma, F Li - Annals of Tourism Research, 2023 - Elsevier
Promotions not only facilitate the purchase of the primary product; they also have the
potential to promote subsequent purchase behavior. Four experiments examine the effects …

Robots vs humans: an examination of emotional and cognitive responses in upselling and cross-selling

J Chan - Journal of Hospitality and Tourism Technology, 2025 - emerald.com
Purpose Besides the mainstream discussion around customer expectation, this study aims
to review would customer surprise be influential in up-and cross-selling. Although hotel …

The interaction effect of time metaphors and destination-related user-generated content appeal on visit intention: A construal-level perspective

FS Li, J Ma - Tourism Management Perspectives, 2024 - Elsevier
This study aims to explore the interaction effect of time metaphors and destination-related
user-generated content (UGC) appeal on visit intention based on construal-level theory. The …