Supporting emotional intelligence, productivity and team goals while handling software requirements changes

K Madampe, R Hoda, J Grundy - ACM Transactions on Software …, 2024 - dl.acm.org
Background: Research shows that emotional intelligence (EI) should be used alongside
cognitive intelligence during requirements change (RC) handling in Software Engineering …

A comprehensive study of disaster support mobile apps

M Syukron, A Madugalla, M Shahin… - arxiv preprint arxiv …, 2024 - arxiv.org
Context: Disasters are a common global occurrence with climate change leading to increase
both their frequency and intensity. To reduce the impact of these disasters on lives and …

Towards tax administration 3.0: bracing the challenges in Mobile application development

D Sidiq, T Raharjo, NW Trisnawaty - Jurnal Informatika Ekonomi Bisnis, 2024 - infeb.org
Tax Administration 3.0 calls for tax administrations to be a high-tech adaptive organization
with human touch. To that extent, tax administrations worldwide have developed mobile app …

A novel automated framework for fine-grained sentiment analysis of application reviews using deep neural networks

H Zou, Y Wang - Automated Software Engineering, 2024 - Springer
The substantial volume of user feedback contained in application reviews significantly
contributes to the development of human-centred software requirement engineering. The …

Is Our Chatbot Telling Lies? Assessing Correctness of an LLM-based Dutch Support Chatbot

H Lassche, M Overeem, A Rastogi - arxiv preprint arxiv:2411.00034, 2024 - arxiv.org
Companies support their customers using live chats and chatbots to gain their loyalty. AFAS
is a Dutch company aiming to leverage the opportunity large language models (LLMs) offer …

Towards an Understanding of Developers' Perceptions of Transparency in Software Development: A Preliminary Study

HO Obie, J Ukwella, K Madampe… - 2023 38th IEEE/ACM …, 2023 - ieeexplore.ieee.org
Software applications play an increasingly critical role in various aspects of our lives, from
communication and entertainment to business and health care. As these applications …