Transformative artificially intelligent tools, such as ChatGPT, designed to generate
sophisticated text indistinguishable from that produced by a human, are applicable across a …

Email is of critical importance as a communication channel for both business and personal
matters. Unfortunately, it is also often exploited for phishing attacks. To defend against such …

While AI technology is widely integrated into service creation and delivery processes, the
empirical evidence about its impact on employees has been mixed. Based on transactional …

To improve customer experience and achieve sustainable development, many industries,
especially banking, have leveraged artificial intelligence to implement a chatbot into their …

The economic development of rural India requires connecting remote villages to local and
global supply chains. Yet, high rates of financial exclusion inhibit rural Indians from …

Abstract Machine learning has been described as an effective measure in avoiding most
cyber attacks. The development of AI has therefore promoted increased security for most …

We conducted a design-science research project to improve an organization's compound
problems of (1) unsuccessful employee phishing prevention and (2) poorly received internal …

Managers desiring to protect information systems must understand how to most effectively
motivate users to engage in secure behaviors. Information security researchers have …

The onset of the COVID-19 pandemic was accompanied with a pandemic of fake news
spreading over social media (SM). Fact checking might help combat fake news and a …

Our study explores how cyber-capabilities and cyber-attacks drive investment in
cybersecurity systems. We assume that cybersecurity investment is a strategic decision in …