Human trust in artificial intelligence: Review of empirical research

E Glikson, AW Woolley - Academy of management annals, 2020 - journals.aom.org
Artificial intelligence (AI) characterizes a new generation of technologies capable of
interacting with the environment and aiming to simulate human intelligence. The success of …

Understanding and resolving failures in human-robot interaction: Literature review and model development

S Honig, T Oron-Gilad - Frontiers in psychology, 2018 - frontiersin.org
While substantial effort has been invested in making robots more reliable, experience
demonstrates that robots operating in unstructured environments are often challenged by …

Cobots in industry 4.0: A roadmap for future practice studies on human–robot collaboration

A Weiss, AK Wortmeier… - IEEE Transactions on …, 2021 - ieeexplore.ieee.org
With the vision of Industry 4.0 and cobots, working conditions in industrial settings are
starting to change. We review related literature from the fields of human–robot interaction …

Towards a theory of longitudinal trust calibration in human–robot teams

EJ De Visser, MMM Peeters, MF Jung, S Kohn… - International journal of …, 2020 - Springer
The introduction of artificial teammates in the form of autonomous social robots, with fewer
social abilities compared to humans, presents new challenges for human–robot team …

Trustworthy AI and robotics: Implications for the AEC industry

N Emaminejad, R Akhavian - Automation in Construction, 2022 - Elsevier
Human-technology interaction is concerned with trust as an inevitable user acceptance
requirement. As the applications of artificial intelligence (AI) and robotics emerge in the …

Toward a framework for levels of robot autonomy in human-robot interaction

JM Beer, AD Fisk, WA Rogers - Journal of human-robot …, 2014 - pmc.ncbi.nlm.nih.gov
A critical construct related to human-robot interaction (HRI) is autonomy, which varies widely
across robot platforms. Levels of robot autonomy (LORA), ranging from teleoperation to fully …

[HTML][HTML] The effect of social presence and chatbot errors on trust

DC Toader, G Boca, R Toader, M Măcelaru, C Toader… - Sustainability, 2019 - mdpi.com
This article explores the potential of Artificial Intelligence (AI) chatbots for creating positive
change by supporting customers in the digital realm. Our study, which focuses on the …

Trust calibration within a human-robot team: Comparing automatically generated explanations

N Wang, DV Pynadath, SG Hill - 2016 11th ACM/IEEE …, 2016 - ieeexplore.ieee.org
Trust is a critical factor for achieving the full potential of human-robot teams. Researchers
have theorized that people will more accurately trust an autonomous system, such as a …

Evaluating effects of user experience and system transparency on trust in automation

XJ Yang, VV Unhelkar, K Li, JA Shah - Proceedings of the 2017 ACM …, 2017 - dl.acm.org
Existing research assessing human operators' trust in automation and robots has primarily
examined trust as a steady-state variable, with little emphasis on the evolution of trust over …

[HTML][HTML] Look who's talking now: Implications of AV's explanations on driver's trust, AV preference, anxiety and mental workload

N Du, J Haspiel, Q Zhang, D Tilbury… - … research part C …, 2019 - Elsevier
Explanations given by automation are often used to promote automation adoption. However,
it remains unclear whether explanations promote acceptance of automated vehicles (AVs) …