Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services

A Kumar, PK Bala, S Chakraborty, RK Behera - Journal of Retailing and …, 2024‏ - Elsevier
Abstract The Amazon Alexa app is one of the most widely used voice assistant apps to
manage customer information-seeking behavior and voice shop**. It provides …

Can AI benefit individual resilience? The mediation roles of AI routinization and infusion

Q Hu, Z Pan - Journal of Retailing and Consumer Services, 2023‏ - Elsevier
The recent COVID-19 pandemic has raised concerns about individual resilience in the face
of adversity. The abundant research suggested that artificial intelligence (AI) can help …

Fitness Apps's purchase behaviour: amalgamation of Stimulus-Organism-Behaviour-Consequence framework (S–O–B–C) and the innovation resistance theory (IRT)

D Chakraborty, HB Singu, S Patre - Journal of Retailing and Consumer …, 2022‏ - Elsevier
With the rise in popularity and use of fitness apps, more research is needed to learn more
about how people use the apps so that they keep using them. Stimulus-Organism-Behaviour …

[HTML][HTML] Building user engagement to mhealth apps from a learning perspective: Relationships among functional, emotional and social drivers of user value

ML Santos-Vijande, M Gómez-Rico… - Journal of Retailing and …, 2022‏ - Elsevier
Smartphone applications for health-oriented purposes, or mHealth apps (MHAs), represent
a growing opportunity to improve efficiency and sustainability in both national health …

Factors influencing recommendations for women's clothing satisfaction: A latent dirichlet allocation approach using online reviews

S Shashank, RK Behera - Journal of Retailing and Consumer Services, 2024‏ - Elsevier
The rapid growth of e-commerce has transformed the way female customers shop for
clothing, with an endless number of options available at their fingertips. Online reviews and …

Exploring the adoption patterns of matrimonial apps: an analysis of user gratifications

G Sowmya, D Chakraborty, A Polisetty… - Journal of Retailing and …, 2024‏ - Elsevier
Matrimonial applications have become an indispensable component of the matrimonial
landscape in India, facilitating individuals to expand their search for possible matches and …

Combining topic modeling and bibliometric analysis to understand the evolution of technological innovation adoption in the healthcare industry

N Cobelli, S Blasi - European Journal of Innovation Management, 2024‏ - emerald.com
Purpose This paper explores the Adoption of Technological Innovation (ATI) in the
healthcare industry. It investigates how the literature has evolved, and what are the …

Exploring cognitive-behavioral drivers impacting consumer continuance intention of fitness apps using a hybrid approach of text mining, SEM, and ANN

S Bellary, PK Bala, S Chakraborty - Journal of Retailing and Consumer …, 2024‏ - Elsevier
Amidst the digital revolution, consumer wellness services have been transformed by the
proliferation of health and fitness apps (HFAs). Leveraging the information systems …

From trial to triumph! A longitudinal design eliciting social impact perspective for sustained usage of gamified fitness apps

P Singh, G Malik - Asia Pacific Journal of Marketing and Logistics, 2024‏ - emerald.com
Purpose As fitness apps have integrated gamification elements into their design to transform
exercise into a compelling and competitive experience, this study draws on the expectation …

Behavioural intention to use a contact tracing application: The case of StopCovid in France

N Shahidi, V Tossan, S Bourliataux-Lajoinie… - Journal of Retailing and …, 2022‏ - Elsevier
This research aims to study citizens' intention to download and use the COVID-19 tracing
app in France. The theoretical framework considered the theory of technology acceptance …