Purpose The aim of this paper is to identify the main challenges and limitations of current
business process management (BPM) development directions noticed by researchers, as …

Technological advancements and changes in local, regional, and global markets have
prompted organizations operating in the quality assurance environments to develop …

Business process management (BPM) supports the management and transformation of
organizational operations. This paper provides a structured guideline for improving data …

Purpose Studies on mining text and generating intelligence on human resource documents
are rare. This research aims to use artificial intelligence and machine learning techniques to …

Purpose Although businesses continue to take up artificial intelligence (AI), concerns remain
that companies are not realising the full value of their investments. The study aims to provide …

This comprehensive study delves into the intricate relationship between China's intangible
cultural heritage (ICH) and the knowledge-based economy. With a meticulous cataloging …

Abstract Business Process Management (BPM) is an approach that aims to improve
organizational performance and flexibility through managing business processes. Digital …

In this age of digital transformation, knowledge-intensive organizations strive to improve
business outcomes and sustainability by improving their knowledge-intensive business …

Purpose The significance of business processes has fostered a close collaboration between
academia and industry. Moreover, the business landscape has witnessed continuous …

Business process redesign has received considerable attention in research and practice. An
important task contributing to redesign is idea generation. It has been argued that the choice …