Evaluating the quality of machine learning explanations: A survey on methods and metrics

J Zhou, AH Gandomi, F Chen, A Holzinger - Electronics, 2021 - mdpi.com
The most successful Machine Learning (ML) systems remain complex black boxes to end-
users, and even experts are often unable to understand the rationale behind their decisions …

Trustworthy AI and robotics: Implications for the AEC industry

N Emaminejad, R Akhavian - Automation in Construction, 2022 - Elsevier
Human-technology interaction is concerned with trust as an inevitable user acceptance
requirement. As the applications of artificial intelligence (AI) and robotics emerge in the …

How to evaluate trust in AI-assisted decision making? A survey of empirical methodologies

O Vereschak, G Bailly, B Caramiaux - … of the ACM on Human-Computer …, 2021 - dl.acm.org
The spread of AI-embedded systems involved in human decision making makes studying
human trust in these systems critical. However, empirically investigating trust is challenging …

Understanding the effect of accuracy on trust in machine learning models

M Yin, J Wortman Vaughan, H Wallach - … of the 2019 chi conference on …, 2019 - dl.acm.org
We address a relatively under-explored aspect of human-computer interaction: people's
abilities to understand the relationship between a machine learning model's stated …

When confidence meets accuracy: Exploring the effects of multiple performance indicators on trust in machine learning models

A Rechkemmer, M Yin - Proceedings of the 2022 chi conference on …, 2022 - dl.acm.org
Previous research shows that laypeople's trust in a machine learning model can be affected
by both performance measurements of the model on the aggregate level and performance …

A case for humans-in-the-loop: Decisions in the presence of erroneous algorithmic scores

M De-Arteaga, R Fogliato… - Proceedings of the 2020 …, 2020 - dl.acm.org
The increased use of algorithmic predictions in sensitive domains has been accompanied
by both enthusiasm and concern. To understand the opportunities and risks of these …

It's complicated: The relationship between user trust, model accuracy and explanations in AI

A Papenmeier, D Kern, G Englebienne… - ACM Transactions on …, 2022 - dl.acm.org
Automated decision-making systems become increasingly powerful due to higher model
complexity. While powerful in prediction accuracy, Deep Learning models are black boxes …

[HTML][HTML] Do you feel safe with your robot? Factors influencing perceived safety in human-robot interaction based on subjective and objective measures

N Akalin, A Kristoffersson, A Loutfi - International journal of human …, 2022 - Elsevier
Safety in human-robot interaction can be divided into physical safety and perceived safety,
where the latter is still under-addressed in the literature. Investigating perceived safety in …

Adaptive folk theorization as a path to algorithmic literacy on changing platforms

MA DeVito - Proceedings of the ACM on Human-Computer …, 2021 - dl.acm.org
The increased importance of opaque, algorithmically-driven social platforms (eg, Facebook,
YouTube) to everyday users as a medium for self-presentation effectively requires users to …

Measuring and understanding trust calibrations for automated systems: a survey of the state-of-the-art and future directions

M Wischnewski, N Krämer, E Müller - … of the 2023 CHI Conference on …, 2023 - dl.acm.org
Trust has been recognized as a central variable to explain the resistance to using automated
systems (under-trust) and the overreliance on automated systems (over-trust). To achieve …