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Dialogue management in conversational systems: a review of approaches, challenges, and opportunities
Attracted by their easy-to-use interfaces and captivating benefits, conversational systems
have been widely embraced by many individuals and organizations as side-by-side digital …
have been widely embraced by many individuals and organizations as side-by-side digital …
Adding communicative and affective strategies to an embodied conversational agent to enhance second language learners' willingness to communicate
This paper describes an embodied conversational agent enhanced with specific
conversational strategies aiming to foster learners' readiness towards communication in a …
conversational strategies aiming to foster learners' readiness towards communication in a …
Sentiment analysis: from opinion mining to human-agent interaction
C Clavel, Z Callejas - IEEE Transactions on affective computing, 2015 - ieeexplore.ieee.org
The opinion mining and human-agent interaction communities are currently addressing
sentiment analysis from different perspectives that comprise, on the one hand, disparate …
sentiment analysis from different perspectives that comprise, on the one hand, disparate …
In the Introduction, we discussed that chatbot platforms offered by enterprises turned out to
be good for simple cases, not really enterprise-level deployments. In this chapter we make a …
be good for simple cases, not really enterprise-level deployments. In this chapter we make a …