Dialogue management in conversational systems: a review of approaches, challenges, and opportunities

H Brabra, M Báez, B Benatallah… - … on Cognitive and …, 2021 - ieeexplore.ieee.org
Attracted by their easy-to-use interfaces and captivating benefits, conversational systems
have been widely embraced by many individuals and organizations as side-by-side digital …

Adding communicative and affective strategies to an embodied conversational agent to enhance second language learners' willingness to communicate

E Ayedoun, Y Hayashi, K Seta - International Journal of Artificial …, 2019 - Springer
This paper describes an embodied conversational agent enhanced with specific
conversational strategies aiming to foster learners' readiness towards communication in a …

Sentiment analysis: from opinion mining to human-agent interaction

C Clavel, Z Callejas - IEEE Transactions on affective computing, 2015 - ieeexplore.ieee.org
The opinion mining and human-agent interaction communities are currently addressing
sentiment analysis from different perspectives that comprise, on the one hand, disparate …
In the Introduction, we discussed that chatbot platforms offered by enterprises turned out to
be good for simple cases, not really enterprise-level deployments. In this chapter we make a …