Digitalization, accounting and accountability: A literature review and reflections on future research in public services

D Agostino, I Saliterer… - Financial Accountability & …, 2022 - Wiley Online Library
This study discusses the current state of the art and future directions of research on
digitalization, accountability, and accounting in public services. Through a systematic …

A systematic literature review of empirical research on the impacts of e‐government: a public value perspective

D MacLean, R Titah - Public Administration Review, 2022 - Wiley Online Library
While government organizations continue to invest in e‐Government systems, there is still
uncertainty as to the benefits that can be generated. Without clear expectations, it will be …

Artificial intelligence for the public sector: results of landsca** the use of AI in government across the European Union

C Van Noordt, G Misuraca - Government information quarterly, 2022 - Elsevier
Artificial Intelligence is increasingly being used by public sector organisations. Previous
research highlighted that the use of AI technologies in government could improve policy …

The moon, the ghetto and artificial intelligence: Reducing systemic racism in computational algorithms

JE Fountain - Government Information Quarterly, 2022 - Elsevier
Computational algorithms and automated decision making systems that include them offer
potential to improve public policy and organizations. But computational algorithms based on …

In AI we trust? Citizen perceptions of AI in government decision making

A Ingrams, W Kaufmann, D Jacobs - Policy & Internet, 2022 - Wiley Online Library
Using a survey experiment on the topic of tax auditing, we investigate artificial intelligence
(AI) use in government decision making through the lenses of citizen red tape and trust. We …

Artificial intelligence and public human resource management: questions for research and practice

BAM Johnson, JD Coggburn… - Public Personnel …, 2022 - journals.sagepub.com
Advances in big data and artificial intelligence (AI), including machine learning (ML) and
other cognitive computing technologies (CCT), have facilitated the development of human …

[HTML][HTML] Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governments

JI Criado, LO de Zarate-Alcarazo - Government Information Quarterly, 2022 - Elsevier
Artificial Intelligence (AI) policies and strategies have been designed and adopted in the
public sector during the last few years, with Chief Information Officers (CIOs) playing a key …

Big data-driven public health policy making: Potential for the healthcare industry

K Chao, MNI Sarker, I Ali, RBR Firdaus, A Azman… - Heliyon, 2023 - cell.com
The use of healthcare data analytics is anticipated to play a significant role in future public
health policy formulation. Therefore, this study examines how big data analytics (BDA) may …

Big data analytics and e-governance: Actors, opportunities, tensions, and applications

M Abuljadail, A Khalil, S Talwar, P Kaur - Technological Forecasting and …, 2023 - Elsevier
We present a systematic review of peer-reviewed articles, empirical as well as conceptual,
investigating the integration of big data analytics in e-governance within business …

Office of the citizen: a qualitative analysis of Twitter activity during the Lekki shooting in Nigeria's# EndSARS protests

TH Dambo, M Ersoy, AM Auwal… - Information …, 2022 - Taylor & Francis
In recent times, SNSs have been influential in re-sha** social movements. Not only do
they allow access to cheaper and quicker mobilization resources for demonstrators, they …