This systematic literature review integrates the Varieties of Institutional Systems (VIS)
framework and Patchwork Institutions lens to unpack how institutional heterogeneity in the …

Although CSR is an extensively studied topic, a systematic, comprehensive and diverse
review in the domain of CSR and Islamic banking is missing. This paper intends to present a …

Prior studies on high-fit corporate social responsibility programs have yield equivocal
findings; some studies have shown a positive impact on desirable customer outcomes and …

The homogenization of the banking segment has made it difficult for banking institutions to
practice the quality of services that are needed in order to retain consumers. Thus, these …

Modern businesses in the present digital age are facing different challenges for survival and
growth due to the stiff competitive environment that prevails almost in every sector …

Purpose This paper attempts to investigate the potential effect of mobile banking (m-
banking) service quality dimensions (ease of use, usefulness, security/privacy and …

Recently the hotel industry has been facing immense pressure from several stakeholders,
including the government, society, and consumers, to reduce the adverse impact of their …

This paper provides a bibliometric and Scientometric analysis of the corporate social
responsibility (CSR) in banking sector. Our study analyzes 551 articles from the Scopus …

Although previous studies revealed the positive perception effect of corporate social
responsibility (CSR) on consumer behavior, the influence mechanism and the impact of …

Literature in the field of corporate social responsibility (CSR) has mainly focused on
customers, particularly on their loyalty, behavioural intent and satisfaction. That is, the …