[HTML][HTML] Opinion Paper:“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for …

YK Dwivedi, N Kshetri, L Hughes, EL Slade… - International journal of …, 2023 - Elsevier
Transformative artificially intelligent tools, such as ChatGPT, designed to generate
sophisticated text indistinguishable from that produced by a human, are applicable across a …

[HTML][HTML] Ethical management of human-AI interaction: Theory development review

T Heyder, N Passlack, O Posegga - The Journal of Strategic Information …, 2023 - Elsevier
AI-based technologies have changed the nature of the symbiosis between humans and AI,
and so strategic management of human-AI interaction in organizations requires deeper …

Generative ai

S Feuerriegel, J Hartmann, C Janiesch… - Business & Information …, 2024 - Springer
Tom Freston is credited with saying ''Innovation is taking two things that exist and putting
them together in a new way''. For a long time in history, it has been the prevailing …

ChatGPT and consumers: Benefits, pitfalls and future research agenda

J Paul, A Ueno, C Dennis - International Journal of Consumer …, 2023 - Wiley Online Library
The need of the hour is to encourage research on topics with newness and novelty. In this
context, this article discusses multidimensional benefits and potential pitfalls of using …

[HTML][HTML] AI literacy and its implications for prompt engineering strategies

N Knoth, A Tolzin, A Janson, JM Leimeister - Computers and Education …, 2024 - Elsevier
Artificial intelligence technologies are rapidly advancing. As part of this development, large
language models (LLMs) are increasingly being used when humans interact with systems …

Digital “x”—Charting a path for digital-themed research

A Baiyere, V Grover, KJ Lyytinen… - Information Systems …, 2023 - pubsonline.informs.org
As of late, the use of “digital” as a qualifier to established research concepts is increasing.
However, we have yet to clearly establish what makes a “digital x” concept distinct from an …

AI agents as team members: Effects on satisfaction, conflict, trustworthiness, and willingness to work with

AR Dennis, A Lakhiwal, A Sachdeva - Journal of Management …, 2023 - Taylor & Francis
Organizations are beginning to deploy artificial intelligence (AI) agents as members of virtual
teams to help manage information, coordinate team processes, and perform simple tasks …

Stop ordering machine learning algorithms by their explainability! A user-centered investigation of performance and explainability

LV Herm, K Heinrich, J Wanner, C Janiesch - International Journal of …, 2023 - Elsevier
Abstract Machine learning algorithms enable advanced decision making in contemporary
intelligent systems. Research indicates that there is a tradeoff between their model …

Explainable artificial intelligence in information systems: A review of the status quo and future research directions

J Brasse, HR Broder, M Förster, M Klier, I Sigler - Electronic Markets, 2023 - Springer
The quest to open black box artificial intelligence (AI) systems evolved into an emerging
phenomenon of global interest for academia, business, and society and brought about the …

Develo** human/AI interactions for chat-based customer services: lessons learned from the Norwegian government

P Vassilakopoulou, A Haug, LM Salvesen… - European journal of …, 2023 - Taylor & Francis
Advancements in human/AI interactions led to smartification of public services via the use of
chatbots. Here, we present findings from a clinical inquiry research project in a key public …