The adoption and implementation of smart technologies in tourism destinations and visitor
attractions to enrich tourists' experiences and improve their satisfaction has become a new …

This paper examines the adoption of mobile applications for restaurant searches and/or
reservations (MARSR) by users, as part of their experiential quality. Following an extended …

Purpose This paper aims to explore the impact of the experience of a winery visit to the
visitor's emotions and the effect of these emotions on visitor's intention to revisit and …

The aim of this study was to categorize and analyze the patterns of structural equation
modeling (SEM) used in research in the travel and tourism industry, published in the journal …

Interest in sustainability and service quality practices in hospitality is increasing in
professional and academic communities. Most of the existing literature about hotel …

The purpose of this study is to examine the direct, indirect and moderating role of
involvement in the satisfaction, quality and loyalty relationship among local food festival …

This study explores the factors that influence customer citizenship behavior in the context of
the customer experience of a transportation application that incorporates the concept of the …

The mediating role of visitor satisfaction in the relationship between museum experience and
word of mouth: evidence from Italy | Emerald Insight Books and journals Case studies Expert …

People visit museums with differing motivations. We use Falk's visitor identity model to
examine visitors' motivations to visit an art museum. We assess (1) the prevalence of …

A World Heritage Site is a masterpiece of mankind and/or nature that possesses outstanding
universal value (OUV). In this regard, the 5Cs strategic objectives (credibility …