The relationship between total quality management practices and their effects on firm performance

H Kaynak - Journal of operations management, 2003 - Elsevier
Recent research on total quality management (TQM) has examined the relationships
between the practices of quality management and various levels of organizational …

Quality function deployment: A literature review

LK Chan, ML Wu - European journal of operational research, 2002 - Elsevier
This paper presents a literature review of quality function deployment (QFD) based on a
reference bank of about 650 QFD publications established through searching various …

Stakeholder pressure and the adoption of environmental practices: The mediating effect of training

J Sarkis, P Gonzalez-Torre, B Adenso-Diaz - Journal of operations …, 2010 - Elsevier
The influence of stakeholder pressure on the adoption of environmental practices has been
established in the literature. In this paper we posit that these direct effects are further …

Relationship between quality management practices and innovation

DY Kim, V Kumar, U Kumar - Journal of operations management, 2012 - Elsevier
The purpose of this study is to examine the associations among different quality
management (QM) practices and investigate which QM practices directly or indirectly relate …

Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical …

E Sadikoglu, C Zehir - International journal of production economics, 2010 - Elsevier
The results from studies of the relationship between total quality management (TQM)
practices and firm performance and from those on the effects of TQM practices on various …

Meta-analysis of the relationship between quality management practices and firm performance—implications for quality management theory development

A Nair - Journal of operations management, 2006 - Elsevier
Quality management (QM) has received a high degree of attention in extant literature.
Several research papers attribute superior firm performance to adoption of QM practices …

The relationships between organizational culture, total quality management practices and operational performance

K Baird, K Jia Hu, R Reeve - International journal of operations & …, 2011 - emerald.com
Purpose–This study seeks to conduct an empirical analysis of the association between the
dimensions of O'Reilly et al.'s organizational culture profile (OCP) measure with the extent of …

A replication and extension of quality management into the supply chain

H Kaynak, JL Hartley - Journal of operations management, 2008 - Elsevier
As competition moves beyond a single firm into the supply chain, researchers are beginning
to explore quality management (QM) in a supply chain context. The literature suggests that …

The role of human resource-related quality management practices in new product development: A dynamic capability perspective

LJ Gutierrez-Gutierrez, V Barrales-Molina… - International Journal of …, 2018 - emerald.com
Purpose The purpose of this paper is to adopt the dynamic capability (DC) view as a
theoretical framework to empirically investigate the relationships among human resource …

Quality management practices and their impact on performance

L Lakhal, F Pasin, M Limam - International Journal of Quality & …, 2006 - emerald.com
Purpose–This paper aims to explore the relationship between quality management practices
and their impact on performance. Design/methodology/approach–First, critical quality …