In making the distinctions in the internationalization of capital-intensive service firms (CISFs)
vs. knowledge-intensive service firms (KIFs), KIFs were found to realize financial gains in …

In most Western, industrialized nations, the service sector accounts for more than twothirds
of the gross domestic products with numbers still increasing (Simon & Welsh, 2010)–for …

This paper explores the role of knowledge and learning in the internationalisation process of
a small, professional service firm. It investigates the relationship between key dimensions of …

This paper presents preliminary case-study evidence on key factors associated with the
internationalisation of management consultancy small-to medium-sized enterprises (SMEs) …

Purpose The Penrose effect, or the limitation of the growth rate during expansion due to
managerial constraints, has been examined in the context of business diversification …

Cross-cultural research is a great experience. My original motivation for this research was
my interest to learn about the impact of culture on customer behavior and cognitions in the …

Choice of foreign entry modes is especially crucial for professional service firms because
extensive knowledge-sharing with partners and clients is necessary. This is particularly …

This thesis focuses on how small to medium-sized management consultancies
internationalise, as this is an under-researched area. Investigation focuses on identifying the …

The internationalization of services has been largely under‐researched, more so in respect
of develo** countries. In light of this, the various models on firm internationalization were …

Purpose–The aim of this paper is to analyse and examine the factors affecting the
international expansion and market entry of foreign multinational banks (MNBs) in Malaysia …