[PDF][PDF] Online shop** acceptance model-A critical survey of consumer factors in online shop**.
Since the late 1990s, online shop** has taken off as an increasing number of consumers
purchase increasingly diversified products on the Internet. Given that how to attract and …
purchase increasingly diversified products on the Internet. Given that how to attract and …
Empirical research in on-line trust: a review and critical assessment
S Grabner-Kräuter, EA Kaluscha - International journal of human-computer …, 2003 - Elsevier
Lack of trust is one of the most frequently cited reasons for consumers not purchasing from
Internet vendors. During the last four years a number of empirical studies have investigated …
Internet vendors. During the last four years a number of empirical studies have investigated …
Predicting e-services adoption: a perceived risk facets perspective
Internet-delivered e-services are increasingly being made available to consumers; however,
little is known about how consumers evaluate them for potential adoption. Past Technology …
little is known about how consumers evaluate them for potential adoption. Past Technology …
An attitudinal model of technology-based self-service: moderating effects of consumer traits and situational factors
PA Dabholkar, RP Bagozzi - Journal of the academy of marketing science, 2002 - Springer
The accelerating growth in technology-based self-service today is giving rise to questions
about the acceptance of such forms of service delivery by all kinds of consumers and under …
about the acceptance of such forms of service delivery by all kinds of consumers and under …
Trust and risk in e-government adoption
Citizen confidence in government and technology is imperative to the wide-spread adoption
of e-government. This study analyzes the impact of trust and risk perceptions on one's …
of e-government. This study analyzes the impact of trust and risk perceptions on one's …
The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator
HH Chang, SW Chen - Online information review, 2008 - emerald.com
The purpose of this paper is to investige whether online environment cues (web site quality
and web site brand) affect customer purchase intention towards an online retailer and …
and web site brand) affect customer purchase intention towards an online retailer and …
Service innovation in e-commerce last mile delivery: Map** the e-customer journey
The remarkable growth of e-commerce has defined the recent years of various industries
worldwide. Driven by consumers, the e-commerce surge (e-retail in particular) stems from …
worldwide. Driven by consumers, the e-commerce surge (e-retail in particular) stems from …
[PDF][PDF] The impact of e-service quality and e-loyalty on online shop**: moderating effect of e-satisfaction and e-trust
This paper analyzes the role of online satisfaction and e-trust as mediators in the
relationship between electronic service quality (e-SQ) and online loyalty (integrating …
relationship between electronic service quality (e-SQ) and online loyalty (integrating …
The role of social presence in establishing loyalty in e-service environments
Compared to offline shop**, the online shop** experience may be viewed as lacking
human warmth and sociability as it is more impersonal, anonymous, automated and …
human warmth and sociability as it is more impersonal, anonymous, automated and …
The importance of perceived trust, security and privacy in online trading systems
JC Roca, JJ García, JJ De La Vega - Information management & …, 2009 - emerald.com
The importance of perceived trust, security and privacy in online trading systems | Emerald
Insight Books and journals Case studies Expert Briefings Open Access Publish with us …
Insight Books and journals Case studies Expert Briefings Open Access Publish with us …