Store atmospherics: A multisensory perspective

C Spence, NM Puccinelli, D Grewal… - Psychology & …, 2014‏ - Wiley Online Library
Store atmospherics affect consumer behavior. This message has created a revolution in
sensory marketing techniques, such that across virtually every product category, retailers …

Atmospheric effects on shop** behavior: a review of the experimental evidence

LW Turley, RE Milliman - Journal of business research, 2000‏ - Elsevier
This review focuses on the research conducted over the years on the effects of facility-based
environmental cues, or “atmospherics”, on buyer behavior. We review the pertinent literature …

Giving electronic word of mouth (eWOM) as a prepurchase behavior: The case of online group buying

WM Lim, PK Ahmed, MY Ali - Journal of Business Research, 2022‏ - Elsevier
Electronic word of mouth (eWOM) has traditionally been examined as a prepurchase
behavior when it is sought (eWOM-seeking) and a postpurchase behavior when it is given …

Pleasure, arousal, dominance: Mehrabian and Russell revisited

I Bakker, T Van Der Voordt, P Vink, J De Boon - Current psychology, 2014‏ - Springer
This paper presents a discursive review of the dimensions pleasure, arousal and dominance
that Mehrabian and Russell developed in 1974 to assess environmental perception …

Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants

SCS Jang, Y Namkung - Journal of Business research, 2009‏ - Elsevier
In order to address a lack of comprehensive evaluation of restaurant quality, this study
extends Mehrabian and Russell's stimulus–organism–response framework by incorporating …

Congruency of scent and music as a driver of in-store evaluations and behavior

AS Mattila, J Wirtz - Journal of retailing, 2001‏ - Elsevier
Retailers have long understood the importance of store environment in enhancing the
shop** experience, and past research has examined the main effects of many pleasant …

Stimuli–organism-response framework: A meta-analytic review in the store environment

VA Vieira - Journal of Business research, 2013‏ - Elsevier
The authors conduct a meta-analysis that aggregates empirical findings from the stimuli–
organism–response (S–O–R) framework. In the retail field, research relies on the S–O–R …

The theme park experience: An analysis of pleasure, arousal and satisfaction

JE Bigné, L Andreu, J Gnoth - Tourism management, 2005‏ - Elsevier
This article analyses how visitor emotions in a theme park environment influence satisfaction
and behavioural intentions. Emotions consist of two independent dimensions, ie pleasure …

Impact of ambient odors on mall shoppers' emotions, cognition, and spending: A test of competitive causal theories

JC Chebat, R Michon - Journal of business research, 2003‏ - Elsevier
The authors tested the effect of ambient scents in a shop** mall environment. Two
competing models were used. The first model is derived from the environmental psychology …

Ability of experience design elements to elicit emotions and loyalty behaviors

ME Pullman, MA Gross - Decision sciences, 2004‏ - Wiley Online Library
Experience design, an approach to create emotional connection with guests or customers
through careful planning of tangible and intangible service elements, has gained popularity …