Marketing analytics: The bridge between customer psychology and marketing decision‐making

R Basu, WM Lim, A Kumar, S Kumar - Psychology & Marketing, 2023 - Wiley Online Library
As modern marketing environments become increasingly data‐intensive, the role of
marketing analytics in illuminating the dynamics of customer psychology to inform marketing …

Why doesn't our value creation payoff: Unpacking customer analytics-driven value creation capability to sustain competitive advantage

MA Hossain, S Akter, V Yanamandram - Journal of Business Research, 2021 - Elsevier
Advancing value creation has gained momentum in recent years due to the dramatic growth
of data-driven marketing analytics. As such, there is an ever-growing surge both in …

Big data-driven strategic orientation in international marketing

S Akter, MA Hossain, Q Lu, SMR Shams - International Marketing …, 2021 - emerald.com
Purpose Big data is one of the most demanding topics in contemporary marketing research.
Despite its importance, the big data-based strategic orientation in international marketing is …

Does marketing analytics capability boost firms' competitive marketing performance in data-rich business environment?

MS Rahman, MA Hossain, FAMA Fattah - Journal of Enterprise …, 2021 - emerald.com
Purpose Few well-documented studies have explained the importance of researching firms'
marketing analytics capability (FMAC). In spite of its significance, there is scant attention to …

Digital transformation in Malaysian manufacturing: a study of change sensing and seizing capabilities

S Ahmed, N Abd Aziz, R Haque… - Cogent Business & …, 2024 - Taylor & Francis
Purpose This study aims to explore the interplay between organizational culture, available
resources, change management competency, and employee attitudes towards digital …

Towards measuring SMEs performance amid the COVID-19 outbreak: exploring the impact of integrated supply chain drivers

F Abdelfattah, M Malik, AM Al Alawi… - Journal of Global …, 2023 - emerald.com
Purpose This study aims to explore supply chain disruptions during the COVID-19 pandemic
in the small and medium enterprise (SME) sector in Oman. This study analyzes the impact …

Role of enterprise information system management in enhancing firms competitive performance towards achieving SDGs during and after COVID-19 pandemic

MS Rahman, MA Hossain, AH Chowdhury… - Journal of Enterprise …, 2022 - emerald.com
Purpose This study aims to investigate the impact of firms' information system management
capabilities on competitive performance for achieving sustainable development goals …

[HTML][HTML] Navigating the platform economy: Crafting a customer analytics capability instrument

MA Hossain, S Akter, V Yanamandram… - Journal of Business …, 2024 - Elsevier
The prevalence of the platform economy is rapidly increasing, primarily driven by the
incorporation of big data into the digital business environment. Big data contains substantial …

[HTML][HTML] Develo** customer analytics capability in firms of different ages: examining the complementarity of outside-in and inside-out resources

H Mehrabi, YK Chen, A Keramati - Industrial Marketing Management, 2024 - Elsevier
Customer analytics capability remains underdeveloped among firms despite its potential for
enhancing competitiveness. Previous research has predominantly focused on inside-out …

How does remote analytics empowerment capability payoff in the emerging industrial revolution?

S Motamarri, S Akter, MA Hossain… - Journal of Business …, 2022 - Elsevier
The world has witnessed a meteoric rise of remote working using digital platforms and
technologies due to the COVID-19 pandemic. Since data is at the heart of the digital work …