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Marketing analytics: The bridge between customer psychology and marketing decision‐making
As modern marketing environments become increasingly data‐intensive, the role of
marketing analytics in illuminating the dynamics of customer psychology to inform marketing …
marketing analytics in illuminating the dynamics of customer psychology to inform marketing …
Why doesn't our value creation payoff: Unpacking customer analytics-driven value creation capability to sustain competitive advantage
Advancing value creation has gained momentum in recent years due to the dramatic growth
of data-driven marketing analytics. As such, there is an ever-growing surge both in …
of data-driven marketing analytics. As such, there is an ever-growing surge both in …
Big data-driven strategic orientation in international marketing
Purpose Big data is one of the most demanding topics in contemporary marketing research.
Despite its importance, the big data-based strategic orientation in international marketing is …
Despite its importance, the big data-based strategic orientation in international marketing is …
Does marketing analytics capability boost firms' competitive marketing performance in data-rich business environment?
Purpose Few well-documented studies have explained the importance of researching firms'
marketing analytics capability (FMAC). In spite of its significance, there is scant attention to …
marketing analytics capability (FMAC). In spite of its significance, there is scant attention to …
Digital transformation in Malaysian manufacturing: a study of change sensing and seizing capabilities
Purpose This study aims to explore the interplay between organizational culture, available
resources, change management competency, and employee attitudes towards digital …
resources, change management competency, and employee attitudes towards digital …
Towards measuring SMEs performance amid the COVID-19 outbreak: exploring the impact of integrated supply chain drivers
Purpose This study aims to explore supply chain disruptions during the COVID-19 pandemic
in the small and medium enterprise (SME) sector in Oman. This study analyzes the impact …
in the small and medium enterprise (SME) sector in Oman. This study analyzes the impact …
Role of enterprise information system management in enhancing firms competitive performance towards achieving SDGs during and after COVID-19 pandemic
Purpose This study aims to investigate the impact of firms' information system management
capabilities on competitive performance for achieving sustainable development goals …
capabilities on competitive performance for achieving sustainable development goals …
[HTML][HTML] Navigating the platform economy: Crafting a customer analytics capability instrument
The prevalence of the platform economy is rapidly increasing, primarily driven by the
incorporation of big data into the digital business environment. Big data contains substantial …
incorporation of big data into the digital business environment. Big data contains substantial …
[HTML][HTML] Develo** customer analytics capability in firms of different ages: examining the complementarity of outside-in and inside-out resources
Customer analytics capability remains underdeveloped among firms despite its potential for
enhancing competitiveness. Previous research has predominantly focused on inside-out …
enhancing competitiveness. Previous research has predominantly focused on inside-out …
How does remote analytics empowerment capability payoff in the emerging industrial revolution?
The world has witnessed a meteoric rise of remote working using digital platforms and
technologies due to the COVID-19 pandemic. Since data is at the heart of the digital work …
technologies due to the COVID-19 pandemic. Since data is at the heart of the digital work …