This book describes, for the first time in pedagogical form, an approach to computer-based
work in complex sociotechnical systems developed over the last 30 years by Jens …

Vocês poderão navegar no mundo da Ergonomia por meio deste livro. Esperamos que ele
contribua para a aprendizagem de conceitos e de método. Pretendemos também, promover …

The Japanese term for mobile phone, keitai (roughly translated as" something you carry with
you"], evokes not technical capability or freedom of movement but intimacy and portability …

HCI Models, Theories, and Frameworks provides a thorough pedagological survey of the
science of Human-Computer Interaction (HCI). HCI spans many disciplines and professions …

This paper will discuss three examples of use of scenarios in user-centred design. The
examples are from projects that the author has been involved with. Common to them are the …

In the instrument-mediated activity approach, it is argued that artifacts are far from being
finished when the final technical specifications leave the research and design office. It is up …

Use and users have an important and acknowledged role to most designers of interactive
systems. Nevertheless any touch of user hands does not in itself secure development of …

Why are developers, in many cases, unable to identify user problems, even when the
information is ready and available? How do such miscommunication situations actually …

Human Centered Systems Page 1 Human Centered Systems in the Perspective of
Organizational and Social Informatics Rob Kling Indiana University k ling@indiana, edu, http …

Dans la perspective d'une ergonomie pour la conception, nous considérons qu'être acteur
de la conception, c'est bien sûr analyser l'activité, mais également faciliter sa prise en …