In low-and middle-income countries (LMICs), AI has been promoted as a potential means of
strengthening healthcare systems by a growing number of publications. We aimed to …

The global healthcare sector continues to grow rapidly and is reflected as one of the fastest-
growing sectors in the fourth industrial revolution (4.0). The majority of the healthcare …

Background Chatbots, or conversational agents, have emerged as significant tools in health
care, driven by advancements in artificial intelligence and digital technology. These …

The development of AI applications is a multidisciplinary effort, involving multiple roles
collaborating with the AI developers, an umbrella term we use to include data scientists and …

Artificial intelligence (AI) technology has been increasingly used in the implementation of
advanced Clinical Decision Support Systems (CDSS). Research demonstrated the potential …

Background Artificial intelligence (AI) has gained tremendous popularity recently, especially
the use of natural language processing (NLP). ChatGPT is a state-of-the-art chatbot capable …

Background Chatbots are computer programs that present a conversation-like interface
through which people can access information and services. The COVID-19 pandemic has …

Chatbot-based symptom checker (CSC) apps have become increasingly popular in
healthcare. These apps engage users in human-like conversations and offer possible …

Chatbots systems, despite their popularity in today's HCI and CSCW research, fall short for
one of the two reasons: 1) many of the systems use a rule-based dialog flow, thus they can …

Background Health care and well-being are 2 main interconnected application areas of
conversational agents (CAs). There is a significant increase in research, development, and …