The landscape of customer engagement in hospitality and tourism: a systematic review
F Hao - International Journal of Contemporary Hospitality …, 2020 - emerald.com
Purpose This paper aims to deliver a systematic review of customer engagement in
hospitality and tourism by synthesising existing literature, thus presenting a state-of-art …
hospitality and tourism by synthesising existing literature, thus presenting a state-of-art …
Energy internet opportunities in distributed peer-to-peer energy trading reveal by blockchain for future smart grid 2.0
The Energy Internet (EI) and Smart Grid 2.0 (SG 2.0) concepts are potential challenges in
industry and research. The purpose of SG 2.0 and EI is to automate innovative power grid …
industry and research. The purpose of SG 2.0 and EI is to automate innovative power grid …
Let us talk about something: The evolution of e-WOM from the past to the future
Because e-WOM is one of the useful digital marketing elements for any organization, a
better understanding of its process will help individuals take more advantage of this concept …
better understanding of its process will help individuals take more advantage of this concept …
The differences in hotel selection among various types of travellers: A comparative analysis with a useful bounded rationality behavioural decision support model
This study aims to investigate the hotel selection differences among different types of
travellers through online hotel reviews. Specifically, the study performs a detailed …
travellers through online hotel reviews. Specifically, the study performs a detailed …
Influencing factors on the intention of sharing heritage tourism experience in social media
Purpose Combining technology acceptance model and the theory of planned behavior, this
study aims to analyze influencing factors on intention of sharing heritage tourism experience …
study aims to analyze influencing factors on intention of sharing heritage tourism experience …
The influence of online customer reviews on customers' purchase intentions: a cross-cultural study from India and the UK
S Chatterjee, R Chaudhuri, D Vrontis… - International Journal of …, 2022 - emerald.com
Purpose The purpose of this study is to examine the influence of online customer reviews
(OCRs) and electronic word-of-mouth (eWOM) on customers' purchase intention (PUI). This …
(OCRs) and electronic word-of-mouth (eWOM) on customers' purchase intention (PUI). This …
The importance of user-generated photos in restaurant selection
B Oliveira, B Casais - Journal of Hospitality and Tourism Technology, 2018 - emerald.com
Purpose User-generated content and online reviews are highly relevant in purchase
decision in the hospitality sector, including restaurants, but there is a lack of knowledge …
decision in the hospitality sector, including restaurants, but there is a lack of knowledge …
Social networks and digital influencers: Their role in customer decision journey in tourism
C Guerreiro, M Viegas, M Guerreiro - Journal of Spatial and …, 2019 - jsod-cieo.net
Several studies have shown the impact of social media on tourism and the role of digital
influencers. However, the relationship between social media, digital influencers, and the …
influencers. However, the relationship between social media, digital influencers, and the …
Sharing tourism experiences in social media: a systematic review
Although social media studies in tourism are increasingly important, little is known about
factors influencing intention of sharing tourism experiences in social media. Tourists are …
factors influencing intention of sharing tourism experiences in social media. Tourists are …
Impact of digital marketing–a bibliometric review
K Dunakhe, C Panse - International Journal of Innovation Science, 2022 - emerald.com
Purpose The purpose of this paper is to review the literature on the topic “impact of digital
marketing” over the span of past eight years, published in various prominent research …
marketing” over the span of past eight years, published in various prominent research …