Placement Optimization of Substitutable Products

OE Housni, R Udwani - arxiv preprint arxiv:2310.08568, 2023 - arxiv.org
Strategic product placement can have a strong influence on customer purchase behavior in
physical stores as well as online platforms. Motivated by this, we consider the problem of …

Ai assistance and service usage

Y Cui, ZZ Jiang, Q Li - Qi, AI Assistance and Service Usage (June …, 2023 - papers.ssrn.com
As companies increasingly integrate artificial intelligence (AI) into their services, it is
becoming crucial to understand AI's effect on service users. In this paper, we investigate how …

Content Rotation in the Presence of Satiation Effects

X Lei, B Wan, S Wang - Available at SSRN 4593945, 2023 - papers.ssrn.com
Abstract Service providers often employ rotational schedules for offerings, such as weekly
TV series updates or periodic special events in video games. These rotations not only …

Sunflowers' Souvenirs: Exploring the Effect of Visitor Engagement on Museum Shop Retail

A Deshmane - Available at SSRN 5025969, 2024 - papers.ssrn.com
Museums increasingly rely on souvenir sales to generate revenue and enhance visitor
experiences. This paper explores the relationship between visitor engagement and souvenir …

Ups and Downs in Experience Design

H Chen, M Hu, J Liu, Y Ravid - Production and Operations …, 2024 - journals.sagepub.com
<? show [AQ ID= GQ2 POS=-20pt]?><? show [AQ ID= GQ5 POS= 12pt]?> We show how
prospect theory uncovers critical decision-making insights in the design of sequential …

[PDF][PDF] Human Agency in Last Mile Delivery

V Martínez-de-Albéniz, C Krigul - blog.iese.edu
Despite the increasing use of route optimization algorithms, last mile delivery couriers often
deviate from these solutions. Using a large dataset of 1.4 million package deliveries in …