Analysis of Service Quality on User Satisfaction Using the E-Servqual, IPA and CSI Methods

OJ Trivani - INOVTEK Polbeng-Seri Informatika, 2025 - jurnal.polbeng.ac.id
WeTV is one of the video on demand streaming services, or what is usually called a video
streaming application service provider based on applications and websites. Several …

Analisis E-Service Quality Aplikasi DANA dalam Memenuhi Customer Satisfaction dengan Menggunakan Dimensi E-Servqual

MZM Isnoe, AM Azis - E-BISNIS: JURNAL ILMIAH EKONOMI …, 2024 - journal.stekom.ac.id
DANA is one of the digital wallet service providersoperating in Indonesia since 2018. DANA
isranked the third most frequently used digital wallet in Indonesia in 2022. This study aims to …

STRATEGI INOVASI E-COMMERCE DALAM MENGHADAPI GLOBALISASI (STUDI KASUS JD. ID)

S Budi, DA Santoso, S Suharnawi - Jurnal Sistem Informasi dan …, 2023 - lppm-unbaja.ac.id
Advances in information technology are one of the fundamental things in technological
development that cannot be stopped, this will continue to grow to be large and can provide a …

ANALISA KEPUASAN PENGGUNA WETV MENGGUNAKAN E-SERVQUAL, IPA, DAN CSI

OJ TRIVANI - JURNAL INOVTEK POLBENG-SERI …, 2025 - repository.uin-suska.ac.id
WeTV is one of the Video On Demand streaming or what is usually called a video streaming
application service providers based on applications and websites. There are several …

Analisis Kualitas Layanan Aplikasi Linkaja Terhadap Kepuasan Pengguna Menggunakan Metode E-Servqual Dan Kano

E Ramadani - Jurnal INOVTEK POLBENG-SERI …, 2024 - repository.uin-suska.ac.id
LinkAja is part of an e-wallet which is an application-based electronic financial service that
aims to provide convenience to users allowing customers to make transactions such as …