Abstract Since the New Administration perspective was introduced by Dwight Waldo, equity
has played a key role in public administration and public policy studies. Much research has …

This paper aims to provide a review and synthesis of the performance-based contracting
(PBC) literature across academic disciplines. It also seeks to examine how the operations …

This systematic synthesis examines the intended and unintended consequences of
performance-based funding (PBF) policies in higher education. Within this synthesis, we …

Street-level bureaucrats have to cope with high workloads, role conflicts, and limited
resources. An important way in which they cope with this is by prioritizing some clients, while …

Public services are often provided in markets where both public and private providers
operate. Irrespective of ownership status, public services ought to be accessible regardless …

This study explores the third type of agency problem concerning the tension between
shareholders and stakeholders. It does so by analysing whether small and medium‐sized …

The objective of this contribution is to investigate whether active labour market policies
manage to reach the most disadvantaged individuals or are subjected to Matthew effects in …

Nonprofit and for‐profit providers play an increasing role in public service delivery, but we
know little about what shapes public service delivery preferences. Responding to calls to put …

How does contracting out affect service performance? Evidence to date is mixed. We argue
that this is partially due to prior studies focusing often on whether—not how—services are …

Despite the fact that performance management has been ubiquitously adopted in the public
sector across the world today, there is limited and inconclusive evidence that it improves …