Building on systems theory and its applications in tourism management, we introduce the
natural science evolutionary 'endosymbiosis theory'to interpret the inter-dependencies of …

This exploratory study discloses and examines issues leading to sexual discrimination and
harassment in the hospitality work environment. Using cluster sampling, demographic data …

An organization's workforce is arguably the greatest asset of any organization, and tourism
and hospitality is an extremely labor-intensive industry. This volume takes an in-depth look …

Purpose This study aims to investigate the impacts of pandemic-related media coverage on
younger hospitality and tourism employees' ageist attitudes toward older people by applying …

The current meta-analysis aims to establish a framework to identify antecedents of ageism
from three aspects (ie, demographic information, personality traits, and contextual factors) …

Purpose The effect of culture on various aspects of life, business and disciplines such as
knowledge management (KM) has been much studied. Hospitality has also received much …

The diversity of tourists in terms of age poses challenges for the tourism industry; tourist
experience may be hindered by stereotypes and prejudices directed at older people. This …

This study identifies barriers to employing older workers in the New Zealand hotel industry
and their causes by examining the views of older workers and managers in New Zealand …

Purpose The purpose of this study is to incorporate aspects of existing research to develop a
model of hospitality students' willingness to work with older adults. It evaluates whether the …

Ageism in today's workplace can have a range of detrimental emotional, psychological, and
economic effects on older job seekers. This article highlights types of ageism in the …