Abstract Explainability in Artificial Intelligence (AI) has been revived as a topic of active
research by the need of conveying safety and trust to users in the “how” and “why” of …

Humans are increasingly relying on complex systems that heavily adopts Artificial
Intelligence (AI) techniques. Such systems are employed in a growing number of domains …

To avoid the spread of the COVID-19 crisis, many countries worldwide have temporarily shut
down their academic organizations. National and international closures affect over 91% of …

This empirical study examines the factors influencing the adoption (AD) of cryptocurrencies
in Malaysia's digital market. It is assumed that the adoption of cryptocurrencies would …

In this study, we delve into the perceived quality of recommendations provided by AI-based
virtual service assistants (VSAs). Specifically, the role of the social presence of VSAs in …

With the recent advances in the field of artificial intelligence, an increasing number of
decision-making tasks are delegated to software systems. A key requirement for the success …

Improving the efficiency of methods has been a big challenge in recommender systems. It
has been also important to consider the trade-off between the accuracy and the computation …

Recommender Systems are nowadays successfully used by all major web sites—from e-
commerce to social media—to filter content and make suggestions in a personalized way …

The increasing usage of smartphones, the increasing acceptance of electronic learning (e-
learning), the improvement of the status of mobile networks and global internet as well as …

Abstract User-Generated-Content (UGC) has gained increasing attention as an important
indicator of business success in the tourism and hospitality sectors. Previous literature has …