The importance of text mining is increasing in services management as the access to big
data is increasing across digital platforms enabling such services. This study adopts a …

The importance of timely, accurate and effective use of available information is essential to
the proper management of emergency situations. In recent years, emerging technologies …

During the ongoing outbreak of coronavirus disease (COVID-19), people use social media
to acquire and exchange various types of information at a historic and unprecedented scale …

This study investigates Twitter usage during Hurricane Sandy following the survey of the
general population and exploring communication dynamics on Twitter through different …

The dissemination of misinformation in health emergencies poses serious threats to public
health and increases health anxiety. To understand the underlying mechanism of the …

Social media had been extensively used for communication and networking purposes
among corporates. Literature indicates social media platforms had also been used by the …

With a compound annual growth rate of 5.69%, the modular construction market is
forecasted to increase to a market value of $154.8 million by the end of 2023. Traditional …

In recent years, major local and global disruptions have had significant adverse effects on
corporate performance, particularly for businesses with long, global supply chains …

In recent years, there has been a rise in incorrect information, or misinformation, being
shared on social media. Such misinformation tends to be more eye-catching and …

This paper investigates how information timeliness and richness affect public engagement
using text data from China's largest social media platform during times of the COVID-19 …