Gaps between customer compatibility and usage intentions: The moderation function of subjective norms towards chatbot-powered hotel apps

MS Islam, CC Tan, R Sinha, KM Selem - International Journal of Hospitality …, 2024 - Elsevier
This paper highlights to close existing gaps between customer compatibility and usage
intentions, with a special emphasis on the moderation function of subjective norms and …

Coworker envy, psychological detachment and service sabotage behavior: evidence from coastal hotels

MH Shoukat, MA Khan, I Elgammal… - International Journal of …, 2024 - Taylor & Francis
Envy has garnered considerable attention in hospitality since emotions are crucial in
understanding how individuals behave within an organization. However, research has failed …

The bandwagon effect of organizational injustice in private hospital performance: a moderated-mediation model

MH Shoukat, H Shaukat, KM Selem - Benchmarking: An International …, 2024 - emerald.com
Purpose Drawing on conservation of resources (COR) theory, this paper aims to explore the
effect of perceived organizational injustice (POI) on organizational performance (OPE) …

Trade-off between knowledge-dynamic mechanisms in linking perceived injustice with organizational performance: Moderation function of job experience

KM Selem, MH Shoukat - Kybernetes, 2024 - emerald.com
Purpose This paper, underpinned by knowledge dynamics theory (KDT), seeks to
investigate the pivotal role of knowledge translation mechanisms such as knowledge hiding …

ChatGPT adoption risks and cognitive achievement among tourism and hospitality college students: from faculty member perspective

HA El-Akhras, MA Abd El-Wahab… - Journal of Hospitality …, 2024 - emerald.com
Purpose Despite ChatGPT usage advantages to complete assignments as quickly as
possible with detailed information, its adoption risks are crucial factors that may significantly …

Fake reviews in the 'here and now': Psychological distance and falsified online reviews

LC Harris, D Istanbulluoglu - European Management Review, 2025 - Wiley Online Library
There is a growing popularity of consumer reviews on online platforms that is attached to an
increase in the pervasiveness of falsified online reviews. The key aim of this study is to …

The Smart City: A Catalyst for the Development of an Intelligent Tourist Destination in Morocco

T Rhardas, MA Gueznai, H Rochdane - Sustainable and Intelligent …, 2025 - igi-global.com
The objective of this study is to examine the influence of smart cities on the advancement of
tourism attractions in Morocco. Through an analysis of the interrelationship between these …

The Effects of Organization Size on Internal Control Informatization on Principal-Agent Relationships among Certified Auditing Firms in Bei**g

L Zhanwen, P Submahachok - Journal of Arts Management, 2024 - so02.tci-thaijo.org
This study examines the moderating roles of organizational size and principal-agent
relationships in the impact of internal control on audit quality, using auditing firms in Bei**g …