Systematic review: Trust-building factors and implications for conversational agent design

M Rheu, JY Shin, W Peng… - International Journal of …, 2021 - Taylor & Francis
Off-the-shelf conversational agents are permeating people's everyday lives. In these artificial
intelligence devices, trust plays a key role in users' initial adoption and successful utilization …

Intelligent personal assistants: A systematic literature review

A de Barcelos Silva, MM Gomes, CA Da Costa… - Expert Systems with …, 2020 - Elsevier
Abstract Natural Language Interfaces allow human-computer interaction through the
translation of human intention into devices' control commands, analyzing the user's speech …

Personal llm agents: Insights and survey about the capability, efficiency and security

Y Li, H Wen, W Wang, X Li, Y Yuan, G Liu, J Liu… - arxiv preprint arxiv …, 2024 - arxiv.org
Since the advent of personal computing devices, intelligent personal assistants (IPAs) have
been one of the key technologies that researchers and engineers have focused on, aiming …

Storybuddy: A human-ai collaborative chatbot for parent-child interactive storytelling with flexible parental involvement

Z Zhang, Y Xu, Y Wang, B Yao, D Ritchie… - Proceedings of the …, 2022 - dl.acm.org
Despite its benefits for children's skill development and parent-child bonding, many parents
do not often engage in interactive storytelling by having story-related dialogues with their …

What makes a good conversation? Challenges in designing truly conversational agents

L Clark, N Pantidi, O Cooney, P Doyle… - Proceedings of the …, 2019 - dl.acm.org
Conversational agents promise conversational interaction but fail to deliver. Efforts often
emulate functional rules from human speech, without considering key characteristics that …

Exploring older adults' perception and use of smart speaker-based voice assistants: A longitudinal study

S Kim, A Choudhury - Computers in Human Behavior, 2021 - Elsevier
Thanks to their conversational capabilities, smart speaker-based voice assistants are
gaining attention for their potential to support the aging population, though the empirical …

Anthropomorphism in AI-enabled technology: A literature review

M Li, A Suh - Electronic Markets, 2022 - Springer
Research advances in artificial intelligence (AI) capabilities have resulted in intelligent and
humanlike AI-enabled technology (AIET). The concept of anthropomorphism—the attribution …

Touching the untouchable: exploring multi-sensory augmented reality in the context of online retailing

J Heller, M Chylinski, K de Ruyter, D Mahr, DI Keeling - Journal of Retailing, 2019 - Elsevier
Mental intangibility during product evaluation remains one of the greatest drawbacks for
online purchasing. However, emerging multi-sensory Augmented Reality (m-AR) …

Open-world machine learning: applications, challenges, and opportunities

J Parmar, S Chouhan, V Raychoudhury… - ACM Computing …, 2023 - dl.acm.org
Traditional machine learning, mainly supervised learning, follows the assumptions of closed-
world learning, ie, for each testing class, a training class is available. However, such …

[HTML][HTML] History and future of human-automation interaction

CP Janssen, SF Donker, DP Brumby, AL Kun - International journal of …, 2019 - Elsevier
We review the history of human-automation interaction research, assess its current status
and identify future directions. We start by reviewing articles that were published on this topic …