The impact of governance bots on sense of virtual community: Development and validation of the gov-bots scale

CE Smith, I Alam, C Tan, BC Keegan… - Proceedings of the ACM …, 2022 - dl.acm.org
Bots are increasingly being used for governance-related purposes in online communities,
yet no instrumentation exists for measuring how users assess their beneficial or detrimental …

Monitoring virtual interactions of teachers and students in social networks

U Abdigapbarova, S Arzymbetova, M Imankulova… - Heliyon, 2024 - cell.com
In the era of digitalization, the study of interaction between teachers and students in social
networks gains particular relevance. The aim of this research is to monitor these virtual …

A systems approach to studying online communities

J Foote - Media and Communication, 2022 - cogitatiopress.com
Much early communication research was inspired by systems theory. This approach
emphasizes that individuals and groups use communication to interact with and respond to …

Governance Capture in a Self-Governing Community: A Qualitative Comparison of the Croatian, Serbian, Bosnian, and Serbo-Croatian Wikipedias

Z Kharazian, K Starbird, BM Hill - Proceedings of the ACM on Human …, 2024 - dl.acm.org
What types of governance arrangements make some self-governed online groups more
vulnerable to disinformation campaigns? We present a qualitative comparative analysis of …

Together in the Mikrokosmos: Exploring Disabled Embodied Experiences in Designed Sociotechnical Worlds

KE Ringland, E Carstensdottir, M Tung… - Proceedings of the …, 2024 - dl.acm.org
For geographically dispersed communities, including professional, academic, hobbyist, and
fandom communities, in-person events and meetups play a crucial role in the function and …

Adopting Third-party Bots for Managing Online Communities

S Hwang, C Kiene, S Ong, A Shaw - Proceedings of the ACM on Human …, 2024 - dl.acm.org
Bots have become critical for managing online communities on platforms, especially to
match the increasing technical sophistication of online harms. However, community leaders …

How founder motivations, goals, and actions influence early trajectories of online communities

SR Kairam, J Foote - Proceedings of the CHI Conference on Human …, 2024 - dl.acm.org
Online communities offer their members various benefits, such as information access, social
and emotional support, and entertainment. Despite the important role that founders play in …

ComPO: Community Preferences for Language Model Personalization

S Kumar, CY Park, Y Tsvetkov, NA Smith… - arxiv preprint arxiv …, 2024 - arxiv.org
Conventional algorithms for training language models (LMs) with human feedback rely on
preferences that are assumed to account for an" average" user, disregarding subjectivity and …