This research introduces an innovative multi-theoretical model that combines Expectation-
Confirmation Theory, Theory of Consumption Values, and Theory of Planned Behavior. The …

Public organizations often face numerous barriers when it comes to adopting and using
social media to communicate and engage with the broader public. This research aims to …

Evidence-based decision making is promoted as offering efficiency and effectiveness;
however, its uptake has faced barriers such as underdeveloped supporting culture, limited …

Governments around the world increasingly rely on social media to expand civic
engagement. While these efforts are motivated by optimism that social media platforms have …

This article presents a structure-content framework to characterize social media engagement
between government and the public because related scholarship fails to adequately link the …

Nonprofit and for‐profit providers play an increasing role in public service delivery, but we
know little about what shapes public service delivery preferences. Responding to calls to put …

Through social media, public officials share information with the people they serve. Related
scholarship has centered on open government goals such as transparency, participation …

Fat. The word has a negative, vitriolic meaning, but there are body positivity activists trying to
reclaim the word as a descriptor rather than derogatory term. People in larger bodies are …

Collaboration is problematic in the public sector, yet many smart city theorists advocate
relationships fully dependent upon collaboration to address the intense complexity …

This paper aims to understand the effect of content and digital influencer characteristics on
their persuasiveness ability and Generation Y's resulting brand attitudes and purchase …