In recent years, the manufacturing sector is going through a major transformation, as
reflected in the concept of Industry 4.0 and digital transformation. The urge for such …

Purpose Digital Service innovation (DSI) plays a fundamental role in the successful
transition from product manufacturer or traditional service provider to a provider of digitally …

Industry 4.0 is an important contributor to industrial innovation and sustainability.
Nevertheless, few studies empirically analyse how it acts as a binding force of both business …

Purpose The link between supply chain agility (SCA) and performance has been tested in
previous research with different samples and results. The present paper quantitatively …

The goal of this study is to identify if digital servitization contributed to firms' environmental
performance, and if it does so beyond the impact of servitization alone. The study's proposed …

The machine tool industry plays a major role in the execution of high-quality and efficient
complex manufacturing processes. The adoption of digital technologies can transform …

Purpose This paper aims to contribute to overcoming the gap existing in the supply chain
literature related to digital servitization by bridging digital servitization with knowledge …

Servitisation is conceptualised as product manufacturers' transition towards bundling
products and services to offer customers enhanced value. Scholars have raised concerns …

Purpose The highly uncertain and turbulent environments nowadays intensify the
paradoxical effects of supply base concentration (SBC) on improving cost efficiency while …

This paper provides empirical evidence for leveraging digitalization to improve firms'
financial performance by implementing servitization as a mediating mechanism, as well as …