Service failures and recoveries have important implications for hospitality and tourism
businesses, not only due to general service characteristics of inseparability, heterogeneity …

Existing tourist emotion studies are biased toward examining tourists' positive emotions due
to their positive influence on a range of post-consumption behaviors. Tourists' negative …

This paper investigated the tourist cognitions and the link between tourist attributions and
both positive and negative tourist experiences. A mixed method research design was …

Purpose This study aims to highlight the importance of using attribution theory in metaverse
tourism research. The study addresses the lack of clarity regarding the attribution theory's …

Assuming a holistic view of attribution, the paper presents hypotheses regarding the
mediating role of brand related attributions in the relationships between tourists' experiences …

The relationship between greenwashing and visitors' green behavior remains an under‐
researched topic in the tourism and hospitality literature, despite evidence of the harmful …

Purpose The purpose of this paper is to assess impact of destination brand experience
(DBE) on destination advocacy (DA) and to assess the role of trust and loyalty as moderators …

Nowadays, Internet advertising has a great potential in increasing customer's purchase
intention. According to the literature, involvement significantly influences customer's online …

Investigating the effectiveness of tourism pricing strategies in mitigating post-COVID-19
economic challenges: an attribution theory perspective | Emerald Insight Books and journals …

Perceptions of negative events related to service disruptions, negative consumer
associations with other brand users, or business activities not in line with consumer ethical …