Improving human-AI partnerships in child welfare: understanding worker practices, challenges, and desires for algorithmic decision support

A Kawakami, V Sivaraman, HF Cheng… - Proceedings of the …, 2022 - dl.acm.org
AI-based decision support tools (ADS) are increasingly used to augment human decision-
making in high-stakes, social contexts. As public sector agencies begin to adopt ADS, it is …

The participatory turn in ai design: Theoretical foundations and the current state of practice

F Delgado, S Yang, M Madaio, Q Yang - … of the 3rd ACM Conference on …, 2023 - dl.acm.org
Despite the growing consensus that stakeholders affected by AI systems should participate
in their design, enormous variation and implicit disagreements exist among current …

Toward general design principles for generative AI applications

JD Weisz, M Muller, J He, S Houde - arxiv preprint arxiv:2301.05578, 2023 - arxiv.org
Generative AI technologies are growing in power, utility, and use. As generative
technologies are being incorporated into mainstream applications, there is a need for …

Understanding Frontline Workers' and Unhoused Individuals' Perspectives on AI Used in Homeless Services

TS Kuo, H Shen, J Geum, N Jones, JI Hong… - Proceedings of the …, 2023 - dl.acm.org
Recent years have seen growing adoption of AI-based decision-support systems (ADS) in
homeless services, yet we know little about stakeholder desires and concerns surrounding …

How child welfare workers reduce racial disparities in algorithmic decisions

HF Cheng, L Stapleton, A Kawakami… - Proceedings of the …, 2022 - dl.acm.org
Machine learning tools have been deployed in various contexts to support human decision-
making, in the hope that human-algorithm collaboration can improve decision quality …

Imagining new futures beyond predictive systems in child welfare: A qualitative study with impacted stakeholders

L Stapleton, MH Lee, D Qing, M Wright… - Proceedings of the …, 2022 - dl.acm.org
Child welfare agencies across the United States are turning to data-driven predictive
technologies (commonly called predictive analytics) which use government administrative …

Does digital government hollow out the essence of street‐level bureaucracy? A systematic literature review of how digital tools' foster curtailment, enablement and …

J Marienfeldt - Social Policy & Administration, 2024 - Wiley Online Library
The growing use of digital tools in policy implementation has altered the work of street‐level
bureaucrats who are granted substantial discretionary power in decision‐making. Digital …

Designing fair AI in human resource management: Understanding tensions surrounding algorithmic evaluation and envisioning stakeholder-centered solutions

H Park, D Ahn, K Hosanagar, J Lee - … of the 2022 CHI conference on …, 2022 - dl.acm.org
Enterprises have recently adopted AI to human resource management (HRM) to evaluate
employees' work performance evaluation. However, in such an HRM context where multiple …

Deliberating with AI: improving decision-making for the future through participatory AI design and stakeholder deliberation

A Zhang, O Walker, K Nguyen, J Dai, A Chen… - Proceedings of the …, 2023 - dl.acm.org
Research exploring how to support decision-making has often used machine learning to
automate or assist human decisions. We take an alternative approach for improving decision …

Better together? an evaluation of ai-supported code translation

JD Weisz, M Muller, SI Ross, F Martinez… - Proceedings of the 27th …, 2022 - dl.acm.org
Generative machine learning models have recently been applied to source code, for use
cases including translating code between programming languages, creating documentation …