Purpose This paper tries to generalize business process improvement (BPI) methodology. It
utilizes the seven-waste framework as an essential step in the methodology. While the …

Purpose–This study aims to explore the challenges of truck-sharing and effective ways of
dealing with those in achieving supply chain collaboration and collaboration in …

Currently, most companies or organizations can select a number of methodologies to
improve their business processes, which include Six Sigma, Lean Thinking, Lean Six Sigma …

The objective of this research is to identify the variables that affect service quality at
Thailand's Siam Commercial Bank in Chonburi Province. Service quality was defined …

Empty running of container trucks increases empty miles. With the aim of a reduction in the
number of empty-truck trips, this study simulates the truck-sharing idea in a port and also …

Purpose Truck-sharing stands out as an impactful strategy for minimizing emissions and
optimizing the streamlined transport of goods. This study seeks to address a gap in …

Capability Maturity Model Integration (CMMI) to assess and improve their processes have
realized that agile approaches can provide improvements as well. CMMI and agile methods …

The study aims to investigate the interplay among supplier quality management (SQM),
supplier relationship practices (SRP), process management (PRM), and customer focus (CF) …

Purpose This study aims to expand the current knowledge of the Six Sigma approach in a
period of time when there is little direct evidence of the need to improve the credit card …

ABSTRACT Business Process Re-engineering (BPR) is the fundamental rethinking and
radical redesign of business processes to achieve remarkable improvements in critical …