Servitization implementation in the manufacturing organisations: Classification of strategies, definitions, benefits and challenges

MM Kamal, U Sivarajah, AZ Bigdeli, F Missi… - International journal of …, 2020‏ - Elsevier
The integration of products and services into a bundled product/service offering by
manufacturing organisations is seen as a global trend in today's competitive business …

[HTML][HTML] From technology enablers to circular economy: Data-driven understanding of the overview of servitization and product–service systems in Industry 4.0

M Kim, C Lim, J Hsuan - Computers in Industry, 2023‏ - Elsevier
Product-based companies worldwide attempt to integrate services into their offerings,
embarking on “servitization” as a key strategy. These days, the acceleration of technological …

[HTML][HTML] Transformational shifts through digital servitization

B Tronvoll, A Sklyar, D Sörhammar… - Industrial Marketing …, 2020‏ - Elsevier
Manufacturers increasingly look to digitalization to drive service growth. However, success is
far from guaranteed, and many firms focus too much on technology. Adopting a discovery …

[HTML][HTML] Organizing for digital servitization: A service ecosystem perspective

A Sklyar, C Kowalkowski, B Tronvoll… - Journal of Business …, 2019‏ - Elsevier
Harnessing digital technology is of increasing concern as product firms organize for service-
led growth. Adopting a service ecosystem perspective, we analyze interfirm and intrafirm …

How can large manufacturers digitalize their business models? A framework for orchestrating industrial ecosystems

D Sjödin, V Parida, I Visnjic - California Management …, 2022‏ - journals.sagepub.com
For manufacturers, remaining competitive depends on their ability to digitalize their business
models (ie, offer digital and digitally enhanced products and services). To achieve this, they …

[HTML][HTML] Exploring knowledge sharing and hiding on employees' creative behaviors: A coopetition perspective

G Yao, H Zhao, Y Hu, X Zheng - Journal of Innovation & Knowledge, 2023‏ - Elsevier
Employees are encouraged to share their knowledge to stimulate creativity and innovation.
However, individuals may hide their knowledge to pursue personal interests. Drawing on the …

Exploring the interplay between Smart Manufacturing and KIBS firms in configuring product-service innovation performance

OF Bustinza, M Opazo-Basaez, S Tarba - Technovation, 2022‏ - Elsevier
Manufacturers that develop product-service innovation (PSI) attend increasingly to two
criteria: choosing the right set of technologies to achieve PSI, and choosing how to manage …

[HTML][HTML] Firm boundaries in servitization: Interplay and repositioning practices

T Huikkola, R Rabetino, M Kohtamäki… - Industrial Marketing …, 2020‏ - Elsevier
The present study analyzes how servitization delineates a manufacturer's boundaries.
Based on interviews with 57 senior managers and extensive secondary data collected from …

Managing servitization in product companies: the moderating role of service suppliers

NF Ayala, W Gerstlberger, AG Frank - International Journal of …, 2019‏ - emerald.com
Purpose The purpose of this paper is to study service innovation in product companies
(servitization) by considering the relationship (moderation) between product companies and …

Paradoxes in servitization: A processual perspective

J Dmitrijeva, A Schroeder, AZ Bigdeli… - Industrial Marketing …, 2022‏ - Elsevier
Servitization describes a paradoxical and lengthy transformation process in the field of
manufacturing, requiring manufacturers to move from competing on the basis of their …