Early conversational agents (CAs) focused on dyadic human-AI interaction between humans
and the CAs, followed by the increasing popularity of polyadic human-AI interaction, in …

When a smart device talks, what should its voice sound like? Voice-enabled devices are
becoming a ubiquitous presence in our everyday lives. Simultaneously, speech synthesis …

The rapid, widespread implementation of artificial intelligence technologies in workplaces
has implications for business communication. In this article, the authors describe current …

Mobile, wearable and other connected devices allow people to collect and explore large
amounts of data about their own activities, behavior, and well-being. Yet, learning from-, and …

Personal informatics (PI) systems have been developed to support reflection. While
reflection is considered an indispensable activity in PI use, how and when reflection occurs …

The availability of digital devices operated by voice is expanding rapidly. However, the
applications of voice interfaces are still restricted. For example, speaking in public places …

Despite the central role that stories play in social movement-building, they are difficult to
sustainably document for many reasons. To explore this challenge, this paper describes the …

Usability testing is vital for enhancing the user experience (UX) of interactive systems.
However, analyzing test videos is complex and resource-intensive. Recent AI advancements …

Politeness is important in human–human interaction when asking people to engage in
sensitive conversations. If politeness manifests similarly in human–chatbot interaction, it may …

The majority of behavior change and persuasive technologies are exclusively addressed to
modify a specific behavior. However, the focus on behavior may cloud the “existential …