Industry 4.0 digital transformation and opportunities for supply chain resilience: a comprehensive review and a strategic roadmap

M Ghobakhloo, M Iranmanesh, B Foroughi… - … planning & control, 2025 - Taylor & Francis
Despite interest in opportunities that Industry 4.0 offers for Supply Chain Resilience (SCR),
little is known about the underlying mechanisms for such contributions. The study develops …

Blockchain applications for secured and resilient supply chains: A systematic literature review and future research agenda

RK Singh, R Mishra, S Gupta, AA Mukherjee - Computers & Industrial …, 2023 - Elsevier
Firms are using blockchain technology to prevent fraudulent activities through consensus
mechanisms and help identify data tampering through its underlying characteristics, such as …

[HTML][HTML] Impact of artificial intelligence-driven big data analytics culture on agility and resilience in humanitarian supply chain: A practice-based view

R Dubey, DJ Bryde, YK Dwivedi, G Graham… - International Journal of …, 2022 - Elsevier
This study attempts to understand the role of artificial intelligence-driven big data analytics
capability in humanitarian relief operations. These disasters play an important role in …

Understanding AI adoption in manufacturing and production firms using an integrated TAM-TOE model

S Chatterjee, NP Rana, YK Dwivedi… - … Forecasting and Social …, 2021 - Elsevier
This study aims to identify how environmental, technological, and social factors influence the
adoption of Industry 4.0 in the context of digital manufacturing. The Industry 4.0 era has …

Artificial intelligence-driven risk management for enhancing supply chain agility: A deep-learning-based dual-stage PLS-SEM-ANN analysis

LW Wong, GWH Tan, KB Ooi, B Lin… - International Journal of …, 2024 - Taylor & Francis
This study posits that the use of artificial intelligence (AI) enables supply chains (SCs) to
dynamically react to volatile environments, and alleviate potentially costly decision-makings …

Role of flexibility, agility and responsiveness for sustainable supply chain resilience during COVID-19

I Kazancoglu, M Ozbiltekin-Pala, SK Mangla… - Journal of Cleaner …, 2022 - Elsevier
Supply chains are gradually transforming into more global structures. To ensure
sustainability and resilience in face of the problems that arise in globalizing supply chains, it …

The effect of AI-based CRM on organization performance and competitive advantage: An empirical analysis in the B2B context

S Chatterjee, NP Rana, K Tamilmani… - Industrial Marketing …, 2021 - Elsevier
Organizations have cultural-cognitive and regulative as well as normative elements that
impact their employees. Organizations, by definition, cannot achieve a pure, stable state and …

Strategies to mitigate the impact of COVID-19 on supply chain disruptions: a multiple case analysis of buyers and distributors

AS Butt - The International Journal of Logistics Management, 2021 - emerald.com
Purpose This paper explores the steps/countermeasures taken by buying and distributing
firms to address supply chain disruptions caused by COVID-19. Design/methodology …

A study of artificial intelligence on employee performance and work engagement: the moderating role of change leadership

DT Wijayati, Z Rahman, MFW Rahman… - International Journal of …, 2022 - emerald.com
Purpose This paper aims to explore employee perceptions of companies engaged in
services and banking of the role of change leadership on the application of artificial …

What impacts customer experience for B2B enterprises on using AI-enabled chatbots? Insights from Big data analytics

AK Kushwaha, P Kumar, AK Kar - Industrial Marketing Management, 2021 - Elsevier
Many B2B firms have widely accepted AI-based chatbots to provide human-like service
interaction at different customer touchpoints in recent years. One of the objectives behind …