Background Speaking up is important for patient safety, but often, health care professionals
hesitate to voice concerns. Understanding the influencing factors can help to improve …

Objective The aim of this systematic review was to develop a 'contributory factors
framework'from a synthesis of empirical work which summarises factors contributing to …

Understanding the resources needed to achieve desired implementation and effectiveness
outcomes is essential to implementing and sustaining evidence-based practices (EBPs) …

Background This study examined non-financial aspects of the organizational performance of
public hospitals from the perspective of hospital physicians; the obtained results were …

Executive Overview Medical error has reached epidemic proportions, and researchers have
developed insufficiently sophisticated models of safety culture to match the complexity of the …

Hospital errors are a seemingly intractable problem and continuing threat to public health.
Errors resist intervention because too often the interventions deployed fail to address the …

In many services, the quality or value provided by the service increases with the time the
service provider spends with the customer. However, longer service times also result in …

Drawing on uncertainty management theory, this study integrates justice research with the
elaboration likelihood model and considers employee voice behavior as a function of 3 …

Background: Safety climate refers to shared perceptions of what an organization is like with
regard to safety, whereas safety culture refers to employees' fundamental ideology and …

Care delivery is a complex enterprise that involves multiple interactions among multiple
stakeholders. Effective communication between these dispersed parties is critical to …