Operational slack, service disruptions, and service quality: Empirical evidence from the US airline industry

MM Parast, D Golmohammadi - Computers & Industrial Engineering, 2021 - Elsevier
The competitive strategy of US airlines has been characterized as either cost-focused, like
Southwest Airlines, or full-service (legacy), such as United Airlines. This study investigates …

(Re) discovering organizational purpose

C Fontán, Á Alloza, C Rey - … Driven Organizations: Management Ideas for a …, 2019 - Springer
Today, citizens demand that organizations create ethical, social, environmental and
economic values and thus have a positive impact on the quality and condition of people's …

[HTML][HTML] Behind Market Size: Understanding the Absence of Giant Low-Cost Carriers in Asia Pacific

H Wang, KWH Tsui, X Wang, Y Liu - Journal of the Air Transport Research …, 2025 - Elsevier
This article examines the historical evolution of the Asia-Pacific LCC market, highlighting the
socio-economic and institutional factors that contribute to the market fragmentation and …

Why do enterprise transformations fail? HINT: IT'S not what you think

N Ramesh, D Delen - Journal of Enterprise Transformation, 2018 - Taylor & Francis
Enterprise transformation has a serious impact on a firm's survivability. Even though 70% of
firms fail to transform (eg, ToysRUs, Blockbuster, MySpace, Blackberry, etc.), not enough has …

Cathay & Southwest: flying the flag of good practice in airline mergers

R Sharma, M Thomas - Strategic Direction, 2015 - emerald.com
Purpose–This article highlights the essential factors to be considered for successful mergers
and acquisitions (M & As) in the aviation industry. The article draws insights from the …

Exploring the Interaction Effects Between Human Resource Systems and Resource Orchestration on Firm Outcomes

D Peat, J Perrmann-Graham - Advances in Business Research - journals.sfu.ca
Firms that leverage the interaction of HR systems with resource orchestration are better able
to respond to increasing globalization and the inherent complexities and dynamism of …

[PDF][PDF] Social dialogue Sociaal overleg

D Spiegelaere - backoffice.biblio.ugent.be
In recent years, a new type of job has been advertised in Belgium: labour & employee
relations manager, social relations manager, industrial relations manager, head of labour …

The Influence of Employee Engagement on Discretionary Effort and Job Performance in the Cruise Line Customer Contact Center Workplace

SB Rodoquino III - 2020 - search.proquest.com
This nonexperimental, correlational study examined the relation among job fit, psychological
climate, and employee engagement and discretionary effort and job performance. An …

Exploring the Effect of Leader Emotional Intelligence on Follower Self-Efficacy During Change Management

JL Phipps - 2021 - digitalcommons.liberty.edu
The problem under study was lack of scholarly research on the effect leader emotional
intelligence (EI) has on follower self-efficacy during change management. This study …

[PDF][PDF] MARINES STATIONED INTERNATIONALLY

M Ball - 2020 - researchgate.net
This applied research report makes the argument via literature from military scholars,
business leaders, communications experts, and others that the Marine Corps could gain …