Technological advances have made possible industrial and commercial applications of
artificial intelligence, virtual reality and highly integrated manufacturing systems. It has also …

Once a message meets the criteria of rigor and relevance, it may still fail to inform a client if it
lacks resonance: the ability to impact client mental models. To achieve resonance with an …

Purpose–During discussions at the ASC 2013 Conference, the authors were stimulated to
consider acting, learning and understanding in the context of organizational change, and in …

Research has shown that sustainability is a critical issue for organizations. There are many
dimensions to this concept, notably economic, social and environmental sustainability …

This paper explores the concept of organizations as complex human activity systems,
through the perspectives of alternative systemic models. The impact of alternative models on …

Organizational problem spaces can be viewed as complex, uncertain and ambiguous. They
can also be understood as open problem spaces. As such, any engagement with them, and …

As technology evolves, new methods for supporting individuals emerge and the way that
experts tackle problems changes. Over the past two decades a major focus of technological …

Any perceived human activity system is, by definition, also a complex informing system.
Human activity systems must continually adapt to their dynamic environments in order to …

This paper seeks to discuss the nature of complex relationships among participants in
organizational life, including ways in which paradox and ambiguity in their interactions …

This paper considers the nature of professionalism as an expression of more than technical
competence. This is related to the incidence of failure in IS change projects. We discuss how …