Guest Editorial: Big data-driven theory building: Philosophies, guiding principles, and common traps
While data availability and access used to be a major challenge for information systems
research, the growth and ease of access to large datasets and data analysis tools has …
research, the growth and ease of access to large datasets and data analysis tools has …
How will artificial intelligence and Industry 4.0 emerging technologies transform operations management?
Emerging technologies such as artificial intelligence, blockchain, additive manufacturing,
advanced robotics, autonomous vehicles, and the Internet of Things are frequently …
advanced robotics, autonomous vehicles, and the Internet of Things are frequently …
DECONSTRUCTING TECHNOSTRESS: A CONFIGURATIONAL APPROACH TO EXPLAINING JOB BURNOUT AND JOB PERFORMANCE.
Understanding how technostressors lead to technostrain, such as high job burnout or low
job performance, has become a core question in information systems (IS) research and …
job performance, has become a core question in information systems (IS) research and …
Emerging opportunities for information systems researchers to expand their PLS-SEM analytical toolbox
Purpose Rigorous applications of analytical tools in information systems (IS) research are
important for develo** new knowledge and innovations in the field. Emerging tools …
important for develo** new knowledge and innovations in the field. Emerging tools …
External articulation and internal stabilization: Using identification stages to enhance online gamer loyalty
Social identification theory (SIT) posits that social identification predicts individuals'
commitment and loyalty. However, SIT has not clarified the mechanism underlying the …
commitment and loyalty. However, SIT has not clarified the mechanism underlying the …
On the causality and plausibility of treatment effects in operations management research
Empirical research in operations management (OM) has made rapid strides in the last 30
years, and increasingly, OM researchers are leveraging methods used in the econometrics …
years, and increasingly, OM researchers are leveraging methods used in the econometrics …
RESILIENCE IN THE OPEN SOURCE SOFTWARE COMMUNITY: HOW PANDEMIC AND UNEMPLOYMENT SHOCKS INFLUENCE CONTRIBUTIONS TO OTHERS' …
Contributions by individual open source software (OSS) community members are the
lifeblood of the OSS projects that power today's digital economy and are important for the …
lifeblood of the OSS projects that power today's digital economy and are important for the …
[HTML][HTML] How do system and user characteristics, along with anthropomorphism, impact cognitive absorption of chatbots–Introducing SUCCAST through a mixed …
Chatbots are radically redefining the customer service landscape. With the advent of AI-
enabled chatbots, like ChatGPT, organizations are adopting chatbots to provide better …
enabled chatbots, like ChatGPT, organizations are adopting chatbots to provide better …
Chatbot interactions: How consumption values and disruptive situations influence customers' willingness to interact
Chatbots offer customers access to personalised services and reduce costs for
organisations. While some customers initially resisted interacting with chatbots, the COVID …
organisations. While some customers initially resisted interacting with chatbots, the COVID …
Uncovering the mechanisms of common ground in human–agent interaction: review and future directions for conversational agent research
A Tolzin, A Janson - Internet Research, 2025 - emerald.com
Purpose Human–agent interaction (HAI) is increasingly influencing our personal and work
lives through the proliferation of conversational agents (CAs) in various domains. As such …
lives through the proliferation of conversational agents (CAs) in various domains. As such …