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Knowledge sharing among green fashion communities online: Lessons for the sustainable supply chain
Purpose–The purpose of this paper is to investigate the knowledge content on green fashion
and the expectations regarding the sustainable supply chain held by consumers and shared …
and the expectations regarding the sustainable supply chain held by consumers and shared …
CRM, service quality and organizational performance in the banking industry: a comparative study of conventional and Islamic banks
Purpose This paper aims to examine a model that uses customer service quality as an
intervening mechanism in the relationship between customer relationship management …
intervening mechanism in the relationship between customer relationship management …
[HTML][HTML] Understanding ethical luxury consumption through practice theories: A study of fine jewellery purchases
This paper builds on existing research investigating CSR and ethical consumption within
luxury contexts, and makes several contributions to the literature. First, it addresses existing …
luxury contexts, and makes several contributions to the literature. First, it addresses existing …
European beef consumers' interest in a beef eating-quality guarantee: insights from a qualitative study in four EU countries
Consumer demand in relation to food is shifting towards products that are safe, nutritious,
and of good eating quality. Beef consumers are demanding for experience quality that …
and of good eating quality. Beef consumers are demanding for experience quality that …
[PDF][PDF] Customer orientation and firm performance among Nigerian small and medium scale businesses
The study examines the relationship between customer orientation and firm performance
among the small and medium scale businesses in Nigeria. Besides, the study also …
among the small and medium scale businesses in Nigeria. Besides, the study also …
Thinking locally, acting locally? Conscious consumers and farmers' markets
The emergence of a more reflexive and discerning customer has created inter alia a
demand for 'better'food (ie quality and 'authenticity') in terms of sourcing, processing, and …
demand for 'better'food (ie quality and 'authenticity') in terms of sourcing, processing, and …
CRM and organizational performance: A survey on telecommunication companies in Kuwait
Purpose The purpose of this paper is to investigate the relationship between customer
relationship management (CRM) dimensions (ie top management support, customer …
relationship management (CRM) dimensions (ie top management support, customer …
Supply chain management: implementation issues and research opportunities in tourism industry
With worldwide growth in tourism, most of the countries have begun to consider the
importance of the tourism industry. However, the Indonesian tourism industry is not working …
importance of the tourism industry. However, the Indonesian tourism industry is not working …
Luxury ethical consumers: Who are they?
Building on a model of the biological, socio-psychological, and structural drivers of luxury
consumption, this article explores when and why luxury consumers consider ethics in their …
consumption, this article explores when and why luxury consumers consider ethics in their …
Value‐based labels for fresh beef: an overview of French consumer behaviour in a BSE crises context
In the last decade, the French beef industry has been through two major health scares
related to bovine spongiform encephalopathy. This paper describes and discusses changes …
related to bovine spongiform encephalopathy. This paper describes and discusses changes …