How many articles, books, speeches, and workshops have pleaded plaintively,“How do I get
an employee to do what I want?” The psychology of motivation is tremendously complex …

Postmodern conditions and re‐evaluations of marketing theory are prompting a re‐
consideration of marketing strategies and methodologies. This paper is concerned with …

Previous research has shown that consumers respond differently to decisions made by
humans versus algorithms. Many tasks, however, are not performed by humans anymore but …

Researchers in information systems (IS) propose several reasons why firms outsource their
IS, including reducing costs, generating cash, focusing on core competencies, and gaining …

This paper develops a framework exploring the question,“How does service affect the
economics of e‐commerce?” Development of the framework requires an understanding of …

On the basis of the literature, a conceptual framework of the relationship between the
marketing-research and development (R&D) interface and new product performance in …

This study develops and tests a conceptual framework that analyzes how and why a firm's
experiences with complex intraorganizational structures (ie, matrix) will affect its propensity …

In this article, I mine President Donald Trump's considerable writing and speaking record to
synthesize the key elements of his deal‐making approach to help make better sense of his …

A company must recognise their changing environment and adapt to suit it in order to
maximise their potential. For example, if new superior technology is used by competitors …

We revisit the classic problem of optimally allocating decision rights in a multi-divisional
organization. To be able to adapt its decisions to local conditions, the organization has to …