Live streaming commerce and consumers' purchase intention: An uncertainty reduction perspective

B Lu, Z Chen - Information & Management, 2021‏ - Elsevier
The fusion of live streaming and e-commerce is booming. However, it remains unclear how
live streaming affects consumers' purchase intention (PI) in online markets of clothes and …

Artificial intelligence-driven risk management for enhancing supply chain agility: A deep-learning-based dual-stage PLS-SEM-ANN analysis

LW Wong, GWH Tan, KB Ooi, B Lin… - International Journal of …, 2024‏ - Taylor & Francis
This study posits that the use of artificial intelligence (AI) enables supply chains (SCs) to
dynamically react to volatile environments, and alleviate potentially costly decision-makings …

Consumer adoption of mobile payment services during COVID-19: Extending meta-UTAUT with perceived severity and self-efficacy

N Upadhyay, S Upadhyay, SS Abed… - International Journal of …, 2022‏ - emerald.com
Consumer adoption of mobile payment services during COVID-19: extending meta-UTAUT with
perceived severity and self-efficacy | Emerald Insight Books and journals Case studies Expert …

Alexa, what's on my shop** list? Transforming customer experience with digital voice assistants

ECX Aw, GWH Tan, TH Cham, R Raman… - … Forecasting and Social …, 2022‏ - Elsevier
Artificial intelligence is disrupting the retail industry. Digital voice assistants as one of the
most popular AI technologies are poised to revolutionize consumers' shop** journeys yet …

[HTML][HTML] Government digital transformation: understanding the role of government social media

YP Yuan, YK Dwivedi, GWH Tan, TH Cham… - Government Information …, 2023‏ - Elsevier
Government social media has been integrated as part of the government administrative tools
to improve public service and promote public goals. However, the current government …

The disruptive mobile wallet in the hospitality industry: An extended mobile technology acceptance model

S Lew, GWH Tan, XM Loh, JJ Hew, KB Ooi - Technology in society, 2020‏ - Elsevier
Given that the mobile wallet has become a disruptive innovation, especially in the Malaysian
hospitality industry, this study investigates the adoption of mobile wallet in the hospitality …

The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities

LW Wong, VH Lee, GWH Tan, KB Ooi… - International Journal of …, 2022‏ - Elsevier
This paper investigates the role of general cybersecurity and cybersecurity policy awareness
in enhancing supply chain cyber resilience reactive capabilities. Theorizing from the …

Switching from cash to mobile payment: what's the hold-up?

XM Loh, VH Lee, GWH Tan, KB Ooi, YK Dwivedi - Internet Research, 2021‏ - emerald.com
Purpose This paper explores the reasons behind the slow uptake of mobile payment (m-
payment) from a switching intention (SI) perspective. The antecedents of SI from cash to m …

Evaluating the sustainable use of mobile payment contactless technologies within and beyond the COVID-19 pandemic using a hybrid SEM-ANN approach

MA Al-Sharafi, N Al-Qaysi, NA Iahad… - International Journal of …, 2022‏ - emerald.com
Purpose While there is an abundant amount of literature studies on mobile payment
adoption, there is a scarce of knowledge concerning the sustainable use of mobile payment …

Revisiting TAM2 in behavioral targeting advertising: a deep learning-based dual-stage SEM-ANN analysis

G Wang, GWH Tan, Y Yuan, KB Ooi… - … Forecasting and Social …, 2022‏ - Elsevier
The study investigates the antecedents that affect consumers' acceptance of behavioral
targeting advertising (BTA) services by extending technology acceptance Model 2 (TAM2) …