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Process mining techniques and applications–A systematic map** study
C dos Santos Garcia, A Meincheim, ERF Junior… - Expert Systems with …, 2019 - Elsevier
Process mining is a growing and promising study area focused on understanding processes
and to help capture the more significant findings during real execution rather than, those …
and to help capture the more significant findings during real execution rather than, those …
Opportunities and challenges for process mining in organizations: results of a Delphi study
Process mining is an active research domain and has been applied to understand and
improve business processes. While significant research has been conducted on the …
improve business processes. While significant research has been conducted on the …
A visual approach to support process analysts in working with process improvement opportunities
Purpose When improving business processes, process analysts can use data-driven
methods, such as process mining, to identify improvement opportunities. However, despite …
methods, such as process mining, to identify improvement opportunities. However, despite …
Does customer satisfaction matters?
MAMD Basari, MF Shamsudin - Journal of Undergraduate Social Science …, 2020 - abrn.asia
Customer plays an important role for business as a profit generator, core of business
strategy and brand ambassador of the business. Due to the important role played by …
strategy and brand ambassador of the business. Due to the important role played by …
[PDF][PDF] BUSINESS PROCESS MINING APPLICATION: A LITERATURE REVIEW.
Business process mining is a relatively new and expanding research field, which focuses on
analysis of business processes by applying data mining and machine learning techniques …
analysis of business processes by applying data mining and machine learning techniques …
Process mining and industrial applications: A systematic literature review
Currently, the process mining aims at an automatic extraction of process knowledge from the
event logs recorded by information systems, and, therefore, by using these techniques, it …
event logs recorded by information systems, and, therefore, by using these techniques, it …
Model for BPM implementation assessment: evidence from companies in Indonesia
ER Mahendrawathi, BT Hanggara… - Business Process …, 2018 - emerald.com
Purpose Enterprise resource planning (ERP) implementation commonly fails to recognize
the need to treat it as a business process automation that must be managed and monitored …
the need to treat it as a business process automation that must be managed and monitored …
Process mining based approach to performance evaluation in computer‐aided examinations
A considerable part of educational systems tends to be online and computer oriented.
However, online examination may create some difficulties during the evaluation of student …
However, online examination may create some difficulties during the evaluation of student …
[HTML][HTML] Optimizing sepsis care through heuristics methods in process mining: A trajectory analysis
A Bakhshi, E Hassannayebi, AH Sadeghi - Healthcare analytics, 2023 - Elsevier
Process mining can help acquire insightful knowledge and heighten the system's
performance. In this study, we surveyed the trajectories of 1050 sepsis patients in a regional …
performance. In this study, we surveyed the trajectories of 1050 sepsis patients in a regional …
Discovering Business Processes in CRM Systems by leveraging unstructured text data
RB Banziger, A Basukoski… - 2018 IEEE 20th …, 2018 - ieeexplore.ieee.org
Recent research has proven the feasibility of using Process Mining algorithms to discover
business processes from event logs of structured data. However, many IT systems also store …
business processes from event logs of structured data. However, many IT systems also store …