Enterprise social networks: A literature review and research agenda

B Wehner, C Ritter, S Leist - Computer Networks, 2017 - Elsevier
Abstract Enterprise Social Networks (ESNs) have been receiving increasingly more attention
in academia and practice over the past years. ESNs are implemented to improve …

A review of information systems research on online social networks

K Berger, J Klier, M Klier, F Probst - Communications of the …, 2014 - aisel.aisnet.org
Over the last decade, online social networks have evolved into a global mainstream medium
with increasing social, organizational, and economic impact. This paper provides a …

Online engagement factors on Facebook brand pages

I Pletikosa Cvijikj, F Michahelles - Social network analysis and mining, 2013 - Springer
Social networks have become an additional marketing channel that could be integrated with
the traditional ones as a part of the marketing mix. The change in the dynamics of the …

Online social networks: A survey of a global phenomenon

J Heidemann, M Klier, F Probst - Computer networks, 2012 - Elsevier
Online social networks became a global phenomenon with enormous social as well as
economic impact within a few years. Alone, the most popular online social network …

What's in IT for employees? Understanding the relationship between use and performance in enterprise social software

M Kuegler, S Smolnik, G Kane - The Journal of Strategic Information …, 2015 - Elsevier
Despite enterprise social software platforms'(ESSPs) widespread diffusion in recent years,
the impact of such systems on employee performance is not clear. This study explores the …

[PDF][PDF] Influence of social media marketing on customer engagement

FS Farook, N Abeysekara - International Journal of Business and …, 2016 - academia.edu
The study examined the influence social media marketing has on customer engagement.
The study was decided to be investigated as we can see that organizations spending on …

[HTML][HTML] Engaging customers through online participation in social networking sites

F Kujur, S Singh - Asia Pacific Management Review, 2017 - Elsevier
Social networking is currently the most popular online activity among consumers worldwide.
Today in business context, Social media is achieving increasing importance as a channel for …

Metric proposal for customer engagement in Facebook

M Ángeles Oviedo-García… - Journal of research in …, 2014 - emerald.com
Purpose–The purpose of this paper is to propose a comprehensive metric for customer
engagement in Facebook, the top social networking site. Design/methodology/approach …

To share or not to share: the effects of extrinsic and intrinsic motivations on knowledge-sharing in enterprise social media platforms

H Rode - Journal of Information Technology, 2016 - journals.sagepub.com
In order to foster knowledge-sharing among employees, an increasing number of
companies has recently begun implementing social network-based enterprise social media …

Future work and enterprise systems

J Vom Brocke, W Maaß, P Buxmann… - Business & Information …, 2018 - Springer
From its earliest days, research in business and information systems engineering (BISE) has
been dedicated to envisioning how information technology will change the way we work and …