Purpose Design thinking has become an omnipresent process to foster innovativeness in
various fields. Due to its popularity in both practice and theory, the number of publications …

Changes in the way customers shop, accompanied by an explosion of customer touchpoints
and fast-changing competitive and technological dynamics, have led to an increased …

While the strategic use of social media (SM) for enhancing firm performance has attracted
much attention, little is known about it through the lens of business-to-business (B2B) small …

Design thinking has attracted considerable interest from practitioners and academics alike,
as it offers a novel approach to innovation and problem‐solving. However, there appear to …

Design thinking comprises an approach to problem solving that uses tools traditionally
utilized by designers of commercial products, processes, and environments (eg, designing a …

Design thinking is spreading extremely rapidly among organizations in terms of interest and
practices. Far from being linked to the “form” of products, design thinking is accepted as a …

Abstract Design thinking (DT) is gaining ground among academics and practitioners as a
means to improve the innovativeness of organizations. However, with few exceptions, DT …

We examine the value of design thinking in times of crisis. Drawing on examples of firm
innovations during the 2020 Covid-19 lockdown, we propose that disruptive events …

The importance of design as a source of value creation has been studied for decades. In the
late 90s, however, a specific approach in the practice of design achieved a rapid diffusion …

Sustainability-oriented innovations (SOI) are indispensable to enable sustainable
consumption and production. However, their multidimensional character makes the …