Unlocking artificial intelligence adoption in local governments: best practice lessons from real-world implementations
In an era marked by rapid technological progress, the pivotal role of Artificial Intelligence (AI)
is increasingly evident across various sectors, including local governments. These …
is increasingly evident across various sectors, including local governments. These …
Understanding the development of public data ecosystems: From a conceptual model to a six-generation model of the evolution of public data ecosystems
There is a lack of understanding of the elements that constitute different types of value-
adding public data ecosystems and how these elements form and shape the development of …
adding public data ecosystems and how these elements form and shape the development of …
[PDF][PDF] Emerging cybersecurity and privacy threats of chatgpt, gemini, and copilot: Current trends, challenges, and future directions
M Arsal, B Saleem, S Jalil, M Ali, M Zahra… - Preprints …, 2024 - preprints.org
Generative AI chatbots have emerged as a significant scientific contribution. They can
produce text, images, audio, and video, and their applications are vast and varied in every …
produce text, images, audio, and video, and their applications are vast and varied in every …
Uncovering the results of AI Chatbot use in the public sector: Evidence from US state governments
The use of artificial intelligence (AI) chatbots in the public sector worldwide has increased in
recent years. Despite its increasing use, public administration research in this area faces …
recent years. Despite its increasing use, public administration research in this area faces …
Should government chatbots behave like civil servants? The effect of chatbot identity characteristics on citizen experience
X Li, J Wang - Government Information Quarterly, 2024 - Elsevier
Government chatbots are naturally imparted the identity of civil service agents, because they
replace human civil servants in providing services on the frontline. However, little is known …
replace human civil servants in providing services on the frontline. However, little is known …
Chatbots adoption intention in public sector in Malaysia from the perspective of TOE framework. The moderated and mediation model
Purpose This paper aims to investigate the motivating factors for Malaysian governmental
agencies (MGAs) to embrace chatbot technology. Design/methodology/approach Based on …
agencies (MGAs) to embrace chatbot technology. Design/methodology/approach Based on …
The use of AI in government and its risks: lessons from the private sector
Purpose This study aims to understand the perceived emotions of human–artificial
intelligence (AI) interactions in the private sector. Moreover, this research discusses the …
intelligence (AI) interactions in the private sector. Moreover, this research discusses the …
[HTML][HTML] Public value positions and design preferences toward AI-based chatbots in e-government. Evidence from a conjoint experiment with citizens and municipal …
Develo** a chatbot to handle citizen requests in a municipal office requires multiple
design choices. We use public value theory to test how value positions shape these design …
design choices. We use public value theory to test how value positions shape these design …
Exploring the role of chatbots in enhancing citizen E-participation in governance: scenario-based experiments in China
With rapid advancements in artificial intelligence technology, chatbots are increasingly
being used by governments to enhance their digital interactions with citizens. However, the …
being used by governments to enhance their digital interactions with citizens. However, the …
From the evolution of public data ecosystems to the evolving horizons of the forward-looking intelligent public data ecosystem empowered by emerging technologies
Abstract Public Data Ecosystems (PDEs) represent complex socio-technical systems crucial
for optimizing data use in the public sector and outside it. Recognizing their multifaceted …
for optimizing data use in the public sector and outside it. Recognizing their multifaceted …