Recent advances and challenges in task-oriented dialog systems

Z Zhang, R Takanobu, Q Zhu, ML Huang… - Science China …, 2020 - Springer
Due to the significance and value in human-computer interaction and natural language
processing, task-oriented dialog systems are attracting more and more attention in both …

User simulation for evaluating information access systems

K Balog, CX Zhai - Proceedings of the Annual International ACM SIGIR …, 2023 - dl.acm.org
With the emergence of various information access systems exhibiting increasing complexity,
there is a critical need for sound and scalable means of automatic evaluation. To address …

Survey on evaluation methods for dialogue systems

J Deriu, A Rodrigo, A Otegi, G Echegoyen… - Artificial Intelligence …, 2021 - Springer
In this paper, we survey the methods and concepts developed for the evaluation of dialogue
systems. Evaluation, in and of itself, is a crucial part during the development process. Often …

Evaluating conversational recommender systems via user simulation

S Zhang, K Balog - Proceedings of the 26th acm sigkdd international …, 2020 - dl.acm.org
Conversational information access is an emerging research area. Currently, human
evaluation is used for end-to-end system evaluation, which is both very time and resource …

Sequence-to-sequence data augmentation for dialogue language understanding

Y Hou, Y Liu, W Che, T Liu - arxiv preprint arxiv:1807.01554, 2018 - arxiv.org
In this paper, we study the problem of data augmentation for language understanding in task-
oriented dialogue system. In contrast to previous work which augments an utterance without …

Think, act, and ask: Open-world interactive personalized robot navigation

Y Dai, R Peng, S Li, J Chai - 2024 IEEE International …, 2024 - ieeexplore.ieee.org
Zero-Shot Object Navigation (ZSON) enables agents to navigate towards open-vocabulary
objects in unknown environments. The existing works of ZSON mainly focus on following …

Simulating user satisfaction for the evaluation of task-oriented dialogue systems

W Sun, S Zhang, K Balog, Z Ren, P Ren… - Proceedings of the 44th …, 2021 - dl.acm.org
Evaluation is crucial in the development process of task-oriented dialogue systems. As an
evaluation method, user simulation allows us to tackle issues such as scalability and cost …

Transferable dialogue systems and user simulators

BH Tseng, Y Dai, F Kreyssig, B Byrne - arxiv preprint arxiv:2107.11904, 2021 - arxiv.org
One of the difficulties in training dialogue systems is the lack of training data. We explore the
possibility of creating dialogue data through the interaction between a dialogue system and …

Convlab: Multi-domain end-to-end dialog system platform

S Lee, Q Zhu, R Takanobu, X Li, Y Zhang… - arxiv preprint arxiv …, 2019 - arxiv.org
We present ConvLab, an open-source multi-domain end-to-end dialog system platform, that
enables researchers to quickly set up experiments with reusable components and compare …

Multi-agent task-oriented dialog policy learning with role-aware reward decomposition

R Takanobu, R Liang, M Huang - arxiv preprint arxiv:2004.03809, 2020 - arxiv.org
Many studies have applied reinforcement learning to train a dialog policy and show great
promise these years. One common approach is to employ a user simulator to obtain a large …