Understanding the dark side of gamified interactions on short-form video platforms: Through a lens of expectations violations theory

F Zhou, Y Lin, J Mou, J Cohen, S Chen - Technological Forecasting and …, 2023 - Elsevier
Short video games saw explosive growth and due to their rich content and strong
communication features have provided a new marketing platform for corporate commercial …

Are you ready for artificial Mozart and Skrillex? An experiment testing expectancy violation theory and AI music

JW Hong, Q Peng, D Williams - New Media & Society, 2021 - journals.sagepub.com
This study employs an experiment to test assessments of music composed by artificial
intelligence. We examined the influence of (a) met or unmet expectations about artificial …

Bank's service failures and bank customers' switching behavior: does bank reputation matter?

C Zhao, AHM Noman, MK Hassan - International Journal of Bank …, 2023 - emerald.com
Purpose Banks' service failures are a major determinant of bank customers' switching
behavior, which ultimately affects the profitability and stability of banks. Guided by the …

Is the message the medium? How politicians' Twitter blunders affect perceived authenticity of Twitter communication

EJ Lee, HY Lee, S Choi - Computers in Human Behavior, 2020 - Elsevier
As politicians worldwide increasingly adopt social media as a channel for (ostensibly) direct
communication with the public, much scholarly attention has been devoted to examining …

“Influencers” or “Doctors”? Physicians' Presentation of Self in YouTube and Facebook Videos

N Atef, A Fleerackers, J Alperin - 2023 - … .consejodecomunicacion.gob.ec
Despite growing interest in doctors' use of social media, little is known about how medical
professionals want to appear before online audiences. This multi-method qualitative study …

Why and when is frequent supervisory negative feedback undesirable? The role of trust in supervisor and attribution of supervisor motives

W Guo, Y Jiang, W Zhang, H Wang - Leadership & Organization …, 2024 - emerald.com
Purpose Research on the effects of feedback frequency has reported mixed findings. To
tackle this problem, the current study focuses on specific feedback signs (ie negative …

How teens negotiate privacy on social media proactively and reactively

HL Chou, C Chou - New Media & Society, 2023 - journals.sagepub.com
Privacy management can be dichotomized into proactive and reactive behaviors. The former
indicates avoiding information leakage beforehand. The latter occurs in the form of recovery …

Expectancy violations after moral transgressions: Exploring the role of moral disengagement on online vindictive word of mouth

E Yakut, R Gökbunar - Analyses of Social Issues and Public …, 2024 - Wiley Online Library
This study investigates the complex relationship between Transgression type (for‐profit vs.
non‐profit) and individual‐level variables in sha** moral perceptions and online …

Bystander intervention in cyberbullying and online harassment: The role of expectancy violations

N Brody - International Journal of Communication, 2021 - ijoc.org
The present study extends expectancy violations theory to investigate bystander behavior
during cyberbullying and online harassment incidents. Adult participants (N= 368) recalled a …

Surprise of Serious COVID-19 Vaccination Messages on TikTok: The Effect of Expectancy Violation on Message Effectiveness

J Oh, S Zhuo, E ** - Science Communication, 2023 - journals.sagepub.com
TikTok is a social media channel for light entertainment and humor. Then what happens
when TikTok tries to persuade users with serious health messages? A between-subject …